Teleperformance Customer Service AssociateMohali Reviews
based on 10 reviews
Updated 6 May, 2023
Overall Rating
3.4/5
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Category Ratings
3.3
Skill development
3.2
Company culture
3.2
Salary & Benefits
3.0
Job Security
3.0
Promotions/Appraisal
2.9
Work-Life balance
2.9
Work Satisfaction
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Associate Mohali Reviews
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10 reviews found
for
"salary"
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Customer Service Associate in
Mohali
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2023
Likes
Good environment and work professional.
Dislikes
Poor salary, less incentives, Bad people. Terminated people. Process often ramp down
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mohali
Full Time
·
Flipkart Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2021
Likes
Good work environment and culture.
Teammates are supportive and the management is transparent. there is a huge cafeteria and gaming arcade for chilling. company policies are good, appraisals are fair and they give good salary hike and bonus every year
Dislikes
Salary is too less as compare to work
Work pressure is much...
Work Details
The job is quite interesting!
Struggles a bit in the beginning . I learnt everything on job. I got chance to wear multiple hats and helped me get a taste of different roles within the same team.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Mohali
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Good
Dislikes
Salary does not increase quickly, here I have been promoted for 1 year and no increase salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Top Teleperformance Customer Service Associate Interview Questions
Salary on time
Work life balance
Team leaders
Trainers
HRs
One of my managers
Very professional
Dislikes
No dislikes....
I enjoyed my 5months working there
I would have continued working if they hadn't shifted to voice process from non voice after process ramp down atleast they were helping me to have a job
Work Details
Balanced
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mohali
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 07 Oct 2021
Likes
Positive work environment and team leader is supportive.
Dislikes
Company policies are average and no appraisal and promotion and there is no salary hike and bonus
Work Details
I have worked well and gave my best but in return didn't get anything
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Kindly visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!
Customer Service Associate in
Mohali
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2022
Likes
Ontime salary,Good TL
Dislikes
Very less salary, contract based .
Work Details
Fair enough
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Customer Service Associate in
Mohali
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2021
Likes
The salary is given on time. Work environment is good.
Dislikes
It takes so much time to resolve the issues, even I have to tell multiple times for the same to get resolved
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Associate in
Mohali
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2020
Likes
Work in teleperformance is very good but salary is not grow by company even your 1 year is completing to take the services to the customers but the isue is salary fix. Nd TL not understande your health issue the pressurized to come the ofc otherwise salary will be hold...nd no extra bonus, incentive nothing...Read More
Dislikes
No growth
Work Details
Overall experience is good nd this tough time the company helping us ...Nd its good for all advisers who lived in pg
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance, Mohali Customer Service Associates
Is Teleperformance, Mohali a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 10 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Mohali. Skill development holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.9. Read reviews about skill development and work satisfaction on AmbitionBox.
Does Teleperformance, Mohali pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Mohali customer service associates rate their salary and benefits at 3.2 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mohali's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mohali for customer service associates, click here.
How is the work culture at Teleperformance, Mohali for Customer Service Associates?
Work culture at Teleperformance, Mohali for customer service associates is rated 3.2 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mohali for customer service associates, click here.
How is the job security at Teleperformance, Mohali for Customer Service Associates?
Based on 10 reviews on AmbitionBox, Teleperformance, Mohali's customer service associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mohali for customer service associates, click here.
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