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Teleperformance
3.9
based on 29.9k Reviews
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Customer Service Associate
Mohali
Teleperformance Customer Service Associate Mohali Benefits
Updated on 29 Jun, 2022
Employee reported benefits
4 benefits available at Teleperformance
Professional Support
Office Perks
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
10 total responses
Job/Soft skill training
9 total responses
International/On-site exposure
1 total response
Office Perks
4 total responses
Cafeteria
4 total responses
Health & Insurance
4 total responses
Health insurance
4 total responses
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Customer Service Associate Mohali Benefit Reviews by Employees
Customer Service Associate in Mohali, Punjabposted on 22 Mar 2021Good work environment and culture.
Teammates are supportive and the management is transparent. there is a huge cafeteria and gaming arcade for chilling. company policies are good, appraisals are fair and they give good salary hike and bonus every year Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Associate Mohali Reviews and Ratings
based on 90 reviews
3.4/5
Rating in categories
3.4
Skill development
3.1
Work-life balance
3.3
Salary
3.0
Job security
3.4
Company culture
3.2
Promotions
3.1
Work satisfaction
Reviews
Work life balance, salary, skills development, work satisfaction & company culture
Explore 90 Reviews and Ratings
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