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3.9

based on 27.3k Reviews

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Teleperformance Customer Service Associate Mohali Reviews

based on 88 reviews
Updated 16 Oct, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.2

Salary & Benefits

3.0

Job Security

3.0

Promotions/Appraisal

2.9

Work-Life balance

2.9

Work Satisfaction

Top Mentions in Teleperformance Customer Service Associate Mohali Reviews

88 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is ... read more
View answers (38)
asked in Customer Service Associate interview
Q2. What is the important part of appology to the customer?
View answers (5)

Get interview-ready with top interview questions

View all 33 questions
asked in Customer Service Associate interview
Q3. What is customer service? What is your daily routine? W ... read more
View answers (4)
asked in Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
View answers (3)
asked in Customer Service Associate interview
Q5. Do you think the quality of customer service in India i ... read more
View answers (2)
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Career Advice
1w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about Teleperformance, Mohali Customer Service Associates

Is Teleperformance, Mohali a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 88 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Mohali. Skill development holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.9. Read reviews about skill development and work satisfaction on AmbitionBox.
Does Teleperformance, Mohali pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Mohali customer service associates rate their salary and benefits at 3.2 out of 5, based on 88 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mohali's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mohali for customer service associates, click here.
How is the work culture at Teleperformance, Mohali for Customer Service Associates?
Work culture at Teleperformance, Mohali for customer service associates is rated 3.2 out of 5 by 88 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mohali for customer service associates, click here.
How is the job security at Teleperformance, Mohali for Customer Service Associates?
Based on 88 reviews on AmbitionBox, Teleperformance, Mohali's customer service associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mohali for customer service associates, click here.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Mohali Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 88 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 72% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 68% employees reported the work timings at Teleperformance as Flexible timing. Read more

Gender Based Ratings for Teleperformance Customer Service Associate Mohali

based on 80 reviews
2.9
Rated by 32 Women

Rated 3.2 for Salary & Benefits and 2.8 for Skill Development

women
3.7
Rated by 48 Men

Rated 3.6 for Company Culture and 3.6 for Skill Development

men

Working Days for Teleperformance Customer Service Associate Mohali

based on 88 reviews
Rotational Shift
72%
Monday to Saturday
12%
Other
11%
Alternate Saturday off
3%
Monday to Friday
2%

Work Timings for Teleperformance Customer Service Associate Mohali

based on 88 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7am - 4pm)
68%
8%
4%
20% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Mohali

based on 88 reviews
Day shift
Night shift
82%
18%

Business Travel for Teleperformance Customer Service Associate Mohali

based on 88 reviews
No travel
85%
Within city
15%
Teleperformance Customer Service Associate Salaries in Mohali
based on 89 salaries
₹1 L/yr - ₹4.6 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Associate Mohali
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
9 total responses
meal
Cafeteria
4 total responses
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