Teleperformance Customer Care Agent Reviews

Likes

Job stability

Dislikes

No work life balance and management thinks that their right to stop someone even after completing office hours. They made culture so toxic and it's pathetic. They don't pay enough and don't give mental peace

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Hello everyone, this is to bring to your attention that I have worked there for almost a year and a half and so far, what I have observed so far was the work culture, the fantastic management who is willing to take care of you in each and every situation. Additionally, I am very grateful to be a part of this organization. If you are willing to move forward, then there is no stopping here.

Dislikes

Nothing as such. Experience might differ from person to person but my experience with the organization is fantastic.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Clients are good and associated with well known brands

Dislikes

Everything/ management policy transparency, even work systems are not hygienic and always i mean most of the times dirty restrooms

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Payment on time

Dislikes

1. No accountability from senior side 2. Blaming the juniors 3. Abusive environment 4. Too much pressure 5. Complete 8 hours working and hardly gives the break even washroom breaks 6. Seniors give fake promises.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just getting salaray on time

Dislikes

The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded

Dislikes

Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked

Likes

Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.

Dislikes

I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company encourages employees to explore new ideas and innovation, with a wide range of prospects for growth and development The company genuinely cares about reducing work stress and supporting employees, leading to a comfortable and productive work environment The company’s emphasis on professional development ensures that employees are equipped with the skills and knowledge for longterm success...Read More

Dislikes

Clear communication from leadership about company vision and future goals.

Likes

Senior management makes a point to involve employees in decisionmaking, making everyone feel part of the process Employees feel confident in the longterm stability of the company, offering peace of mind for their careers

Dislikes

Flexible dress code The company prioritizes mental health, offering regular workshops on stress management, mindfulness, and coping strategies

Likes

Employees are trusted with autonomy in their roles, empowering them to make decisions and contribute meaningfully The perks are outstanding! From dental coverage to mental health support, they really take care of their employees

Dislikes

The company operates with integrity and strong core values, ensuring that employees are aligned with the company's mission The company values the importance of personal time and ensures employees are not overburdened with work, leading to greater job satisfaction

Likes

There is genuine concern for employees’ physical and mental health, with plenty of resources to support them It makes a real difference!The company encourages team collaboration, making it easy to share ideas and work together efficiently The company actively promotes mental health initiatives and provides resources for stress management and overall wellbeing

Dislikes

Overall, it's an excellent place for freshers to kickstart their career and develop valuable industry experience

Likes

The company's leadership is forwardthinking and committed to maintaining a secure and relaxed workplace culture Transparent communication between teams and management, ensuring everyone feels informed and valued

Dislikes

The company’s culture actively promotes the exchange of creative ideas across departments, helping innovation thrive

Likes

The leadership's forwardthinking approach and supportive environment keep employees engaged, motivated, and excited about their work The flexible work policies are a huge plus for parents and caregivers, making it easier to balance family responsibilities with work

Dislikes

The company encourages creativity and embraces a forwardthinking approach, driving constant innovation

Likes

Nothing This company is just trash.

Dislikes

Everything. They fire people without any prior notice. They promoted people but provide them a temporary position. You have to do work as a Team leader but they are providing zero increment and when the temporary period is done. They will permenent only those people who are their family favourites or give them some kind of extra thing and the hard working person will suffer.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics

Dislikes

Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.