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Engaged Employer

Teleperformance

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3.9

based on 30k Reviews

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Teleperformance Collection Agent Reviews

Updated 7 Feb, 2025

Overall Rating

4.2/5

based on 21 reviews

Rating distribution

7 (33.3%)

9 (42.9%)

1 (4.8%)

2 (9.5%)

Category Ratings

4.2

Company culture

4.1

Job security

4.1

Skill development

4.1

Work satisfaction

4.0

Work-life balance

3.8

Salary

3.7

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

43% employees reported

Flexible timing

61% employees reported

Within city

55% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

12 reviews

4.9

Rated by Men

8 reviews

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Top Mentions in Teleperformance Collection Agent Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

21 reviews found

Sort by: Popular

Collection Agent in Bangalore / Bengaluru

Full Time

Collection process Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2025

Likes

Working environment is good

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

They not allowed electronic things

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Jul 2024

Likes

Respect and all helping and protectable job

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing all is good no dislike

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Collection Agent in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2024

Likes

Good colleagues and infrastructure made me to work peacefully...

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't have any dislikes

Collection Agent in Betul

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2024

Likes

The work life balance is fantastic , and the team spirit is unbeatable .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary are not good here

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in Thane

Full Time

Collection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jan 2023

Likes

Nothing.

Dislikes

I'm submitting this review on my sister's behalf. I have never heard of a worse company than this one. They never paid attention to your concerns or questions. They merely force you to put in extra time and demand that you work on holidays. You weren't allowed to have lunch until you completed the target, according to them. There are no team captains by your side to support you. Due to a medical issue, my sister had to take a week off work. After she returned, they fired her and informed her that they had not paid her for the number of days she had been absent. And keep that in mind as you leave the company by yourself. What business treats its staff in this manner?This company is unethical from head to toe. So beware of any career move for such company. you are considered as a animal rather than a human being. Advice to Management- Shut down the company if you don't know how to behave with your employees.....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Collection Agent in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jun 2023

Likes

So i am very happy to TP becouse thay give me a some good opportunity

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in Thane

Full Time

Collection & Recovery Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Dec 2022

Likes

They understand employees concern and they help support they do activities also celebrations also

Skill development - Good
Company culture - Good

Dislikes

but salary increment problem

Salary - Poor
Job security - Bad

Work Details

Work days: Rotational Shift

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Collection Agent in Ambattur

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Dec 2022

Likes

Good environment and good managements

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Collection Agent in Thane

Full Time

Collection Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Jun 2022

Likes

Overall experience in teleperformance is good . atmosphere is also good

Salary - Good

Dislikes

No job security .

Job security - Poor
Promotions - Poor

Work Details

It was good

Work days: Rotational Shift (Strict Timings)

Collection Agent in Gurgaon / Gurugram

Full Time

Collection Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2022

Likes

Yes i like

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No i not dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Collection Agent in Bangalore / Bengaluru

Full Time

Collection executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2022

Likes

Supported all tl nd manager

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary package

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in Chennai

Full Time

Collection Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Always excellent 👍 I love teleperformance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Collection Agent (working remotely)

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2024

Likes

Best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good there Is no dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Collection Agent in Bangalore / Bengaluru

Full Time

Engineering & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2021

Likes

Good to Work Here

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in Chennai

Full Time

Don't know Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Mar 2021

Likes

Nothing

Dislikes

All

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Collection Agent in Thane

Collection Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 23 May 2022

Likes

Canteen,my friends,and my process

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

First they update my wrong mail id..I request to update right mail id but they not update right mail id...now I left the organisation and I want to the join other organisations but I don't have any exit proff from the last date working so I face so many problems..they are not help me...

Job security - Poor
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Collection Agent in Konapanaagrahara

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Aug 2022

Likes

Nothing special

Dislikes

Salary not provide in time,Cafeteria is not good nd if you going to complaint against all, they will not solve

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Collection Agent in Thane

Collection Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2022

Likes

Fixed leave, good infrastructure, clean washroom and canteen

Skill development - Good
Job security - Good

Dislikes

Shift timing is trap they make you work for 10-11 hours in the name of 8 hour shift

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Collection Agent in Bangalore Rural

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 26 Mar 2022

Likes

Good

Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Lack of Management

Work-life balance - Poor

Work Details

Good and cool

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Agent in bengalore

csr Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Sep 2020

Likes

over al good

Salary - Excellent
Skill development - Good
Work-life balance - Good

Dislikes

ntg

Promotions - Bad
Work satisfaction - Bad

Work Details

good

Work timings: Strict Timings

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 43% of empl...Read more