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Teleperformance
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Filter reviews by Teleperformance Agency Manager Reviews
Overall Rating
based on 24
reviews
What employees say about Teleperformance?
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Workplace insights
Monday to Friday
87% employees reported
Flexible timing
52% employees reported
Within city
100% employees reported
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Gender based rating
Rated by Women
5 reviews
Rated by Men
19 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Agency Managers
Is Teleperformance a good place to work for Agency Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 5.0 out of 5 from over 24 employee reviews, it's clear that most agency managers have a positive experience working at Teleperformance.
Company culture holds the highest rating at 5.0, while company culture is rated the lowest amongst all factors at 5.0.
Does Teleperformance pay their Agency Managers well?
According to AmbitionBox reviews, Teleperformance agency managers rate their salary and benefits at 5.0 out of 5, based on 24 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance's agency managers salaries
here
How is the work culture at Teleperformance for Agency Managers?
Work culture at Teleperformance for agency managers is rated 5.0 out of 5 by 24 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance.
How is the job security at Teleperformance for Agency Managers?
Based on 24 reviews on AmbitionBox, Teleperformance's agency managers rate job security at 5.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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