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3.6

based on 33.1k Reviews

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Tech Mahindra Customer Care Executive Reviews

based on 865 reviews
Updated 20 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.4

Company culture

3.2

Salary & Benefits

3.2

Work-Life balance

3.2

Work Satisfaction

3.2

Job Security

2.9

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Care Executive Reviews
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865 reviews found

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Top Tech Mahindra Customer Care Executive Interview Questions

View All
Q1. How will you handle irrated customers?
View answers (22)
Q2. Advantages and disadvantages of Online shopping
View answers (25)

Get interview-ready with top interview questions

View all 39 questions
Q3. How will you handle escalation calls?
View answers (9)
Q4. 3. Advantages and Disadvantages of E-Commerce
View answers (9)
Q5. How will you resolve the issue of delay of items?
View answers (5)

Read Tech Mahindra Customer Care Executive Reviews based on locations

3.3
 Noida

 (210)

3.3
 Kolkata

 (87)

3.3
 Pune

 (57)

3.8
 Ahmedabad

 (54)

3.3
 Mumbai

 (35)

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People also ask about Tech Mahindra's Customer Care Executives

How is Tech Mahindra to work for?
Tech Mahindra is rated 3.5 out of 5, based on 865 reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.2 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.4 at Tech Mahindra by 865 employees. While job security is rated 3.2 and work-life balance is rated 3.2 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
Is work from home available in Tech Mahindra?
According to AmbitionBox, 36% Tech Mahindra employees work from home permanently, 1% work from office 3 days/week, and 5% work from office 2 days/week (based on 51 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Tech Mahindra Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 51 reviews in last 6 months

Work from office

Work from office

50%
Permanent work from home

Permanent work from home

36%
Hybrid

Hybrid

14%

Other hybrid work policies

8%

2 days/week from office

5%

3 days/week from office

1%

Gender Based Ratings for Tech Mahindra Customer Care Executive

based on 788 reviews
3.6
Rated by 320 Women

Rated 3.5 for Skill Development and 3.5 for Company Culture

women
3.4
Rated by 468 Men

Rated 3.2 for Company Culture and 3.2 for Skill Development

men

Working Days for Tech Mahindra Customer Care Executive

based on 865 reviews
Rotational Shift
69%
Monday to Saturday
15%
Monday to Friday
9%
Other
5%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Customer Care Executive

based on 865 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7am - 4pm)
63%
6%
3%
28% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Care Executive

based on 865 reviews
Day shift
Night shift
80%
20%

Business Travel for Tech Mahindra Customer Care Executive

based on 865 reviews
No travel
69%
Within city
24%
Within country
4%
International travel
3%
Tech Mahindra Customer Care Executive Salary
based on 2.8k salaries
₹0.8 L/yr - ₹7.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
35 total responses
onsite
International/On-site exposure
4 total responses
freemeal
Free meal
4 total responses
healthInsurance
Health insurance
28 total responses
+5 more benefits
Compare Tech Mahindra with

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