Tech Mahindra Customer Relations Advisor Reviews

Likes

Facilities like canteens, pick and drop, etc. Consistent salary, job security (only if you know your rights),

Dislikes

The list is long but I will try to summarise. The policies are good but the management is very poor. The way they treat their advisors is like a disposable commodity. You are good for them as long as you work silently. The moment you start having grievance and complaints, they will start targetting you by wickedly manipulating the policies and issue you Disciplinary actions and manipulate your performance ratings and sabotage your career and future in the organization. No matter how much you escalate, it will be of no use because every higher level in management will only support the lower management only. There is absolutely no transperancy and confidentiality when you escalate a grievance. The aggrieved advisor will eventually be cornored until he gives up and compromises with the injustice or quits the company. I am just sharing my own experience and observation....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything. Management pressurize advisors to complete secondary KPI and also pressurizes not to follow primary KPI if secondary KPI not met. No support from management Management is worst. HR will help you only when you complaint regarding them to CEO and top management

Likes

Brand name

Dislikes

Everything, TLs, Toms,CCM and HRs are all involved.. at the beginning they give commission, rewards and gift voucher so the employees can stay in the organization, as time passes they start cutting off commission, rewards then they start to treat like slave, no respect at all even of the employees gave 100% dedication to the work.. the TOMs and CCM are very hard in this company, I request anyone to not join this company since it ruins life career...Read More

Likes

Nothing to like,

Dislikes

Worst company, If you ever have an option to select any one company from 2 , and you have tech mahindra as a option just Go with the other one. From HR to management and even now Its been more then Two months they are releasing my incentives, that is more then 30k sales incentives, They are just replying to email even after completing 30 days notice period, a Big Circle of politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I enjoy my workplace's collaborative environment.innovative idea customer centric and good incentives.

Dislikes

Companies where employees feel like everyone is getting a fair opportunity consistently report more positiveemployee experiences.

Likes

Nothing much actually

Dislikes

This is the company that takes the decisions at their will without thinking what the employees would think and what its impact would be.

Likes

Worst company i have ever worked in. They literally not the company one should join. I would ever get a chance to do something about the company i first thing I would do is to make sure they never come up in the industry again. Worst management i have ever experienced. Their finance team are so clever that they thing people working in other departments are easy to be fooled they literally play with your hard earned money. I have no grudges against the employees working in the mid level it’s all the fu_kers who’s ruling the industry from above. F__ck this shit I don’t even wanna waste my time writing about it....Read More

Dislikes

Everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The people & the canteen

Dislikes

The management, not employee centric, cost cutting to boost profits, no value of employees, unachievable incentive with many clawbacks & drawbacks, no respect of employees

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.