Tech Mahindra Customer Relations Advisor Reviews

Likes

Office facility are good and job security is there

Dislikes

Have been moved from back office to voice inbound in same process it's been almost more than three years yet the market correction is not.. And no one is taking seriously.Only fake promise.. Company us too good but some management people spoiling company name.

Work Details

Really had bad experience

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Management and their unethical ways to shift employees to different department without any notice and without any official communication. There is no transparency at all and once you decide to put down the papers then they can create an exception (to keep you in the same department)to retain you.

Work Details

Pathetic is an understatement.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good pay, free transport, fair rule and regulations, healthy environment to work,

Dislikes

Talking in Hindi and other language on floor. Because this is not good while advisors on call.

Work Details

Nice experience, competition new thing's learning,Feels confident.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Facilities like canteens, pick and drop, etc. Consistent salary, job security (only if you know your rights),

Dislikes

The list is long but I will try to summarise. The policies are good but the management is very poor. The way they treat their advisors is like a disposable commodity. You are good for them as long as you work silently. The moment you start having grievance and complaints, they will start targetting you by wickedly manipulating the policies and issue you Disciplinary actions and manipulate your performance ratings and sabotage your career and future in the organization. No matter how much you escalate, it will be of no use because every higher level in management will only support the lower management only. There is absolutely no transperancy and confidentiality when you escalate a grievance. The aggrieved advisor will eventually be cornored until he gives up and compromises with the injustice or quits the company. I am just sharing my own experience and observation....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm into the ojt phase. They will keep you in training for in total 1 month then on job training for 2 months. These months are cakewalk you won't have to worry about the numbers. Your managers and mentors will give their best to help you out. If you have skill issue then they are ready to help you if you have will issue they'll simple kick off.

Dislikes

Some of the KPIs which is not in our hand those are core KPIs and we feel demotivated some time when you've given your 100% but at the end cz of someone you lose your numbers.

Work Details

Pretty much balanced

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing company to work with

Dislikes

Nothing to say

Work Details

Good experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Incentives

Likes

Company policies are good.

Work Details

Overall good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No job security management will scare you evertime when you are not performing

Dislikes

Break schedule and login hours