Tech Mahindra Voice Process Customer Service Executive Reviews

Likes

Campus and infrastructure is really very beautiful, I like it very much.

Dislikes

Company is great but the thing is they offer a very low package for freshers, that I don't like it.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only some supportive colleagues & seniors, Salary is very less but given on time that's it.

Dislikes

This exp. is as a CSA don't know about other departments. Mismanagement, no extra leaves whether sick or anything else otherwise salary cut even after informing beforehand, no properly working systems, no appraisals & obviously office politics. Very less chance & opportunities of promotion amid lot of t/c. HR & Managers not very supportive only buttering to keep u working & pressuring for targets with such low salary, almost no work life balance....Read More

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason....Read More

Likes

It is a very good company & It's salary process is excellent I never expect that when I left tech Mahindra it's provide me the full amount of salary & extra payment also..But after I month they provide full amount of salary....I never expect that I quit this job...But situation demand that why I resigned... overall it's a very good company and Love Tech Mahindra....

Dislikes

Nothing

Likes

There is Nothing to like in TechMahindra NH process i.e. Narayana Health (Project)

Dislikes

Everything. Process, work-life Balance, upgradation, Appraisal, leaves and many more.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

As the work place is good spacious and some stress buster games are available on floor .Good to work atmosphere

Dislikes

As some tenure females co employees feel that I went try to ask some doubts feel asking there work as to be sured not to repeat the mistake once done not good helping nature ,bad tl , management all as was part of healtech app Narayana Health hospitals.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good

Dislikes

Pf deduction and Job security is very less

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

The skill development if we enter as freshers is zero. No project allocations, constant threat for job security. The HR is bogus. It is the job of the company to allocate the available candidates on bench according to the availability. The trainers see the employees different. They choose favorites. They always employ surplus to make sure that they are in run in the market. It was just a waste of time for mr....Read More

Likes

Work life balance, clients, type pf work

Dislikes

Policies, Processes, Hikes, not clear on the type of work probably because of transformation happening within org. Company culture is pathetic.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Nothing is here to like about

Dislikes

Internal politics, favouritism Work culture is very bad, high work pressure, mandatory OTs TL's doesn't support for anything..poor pay cycle.. variable pay which you get on performance basis and which is included in the salary package. No proper/dedicated/ less system to login. Immediate supervisor always asks to go to superior boss for any help

Likes

Place we can gain experience for future growth and upskill.

Dislikes

No proper hike and no actual promotion. Management should consider and rectify concerns of employees, atleast for them who is working hard and showing result but that is missing.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They only provide courses to finish on time

Dislikes

Managers micromanage the employees, no proper work or projects, no promotions, no hikes, no culture, don't treat employees with respect be it females too. Lot and Lots of Politics.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job satisfaction, work life balance, company location campus and amenities

Dislikes

Management is lazy lethargic and not so proactive regards to recruitment project allocation and work force management is poor.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's good to work here. If good projects are available in a organisation.

Dislikes

Here management is worst, some project managers behaviour is not good, atleast BHR also not even take any action on him. Long running is not good tech Mahindra.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Don't expect work life balance in this company. In a little salary, manager wants you to work like a slave and forget about the promotion. Worst company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.