TaskUs Customer Service Agent Reviews

Likes

Unique ambience: The company has invested a chunk of money to create unnecessary decor to match the name of their Delivery Center. For example, mysterious decor to suit their Gurgaon Mystiqua office.

Dislikes

Hotchpotch Training room: For the first tome in my life I have experienced weird training process. They have selected a transgender trainer whose neither English nor Hindi can be understandable due to her (or his - I am confused) weird accent. The following people presence were unnecessary and couldn’t be justified: 1. Assistant trainer Tanu Sharma 2. Training Manager: Anis 3. Team Leader: Alex Arun AJ 4. Training VP: Tuesday from Philippines 5. A would be trainer Shreya was also a part of the batch 6. Team Lead from other batch Aman Food & Canteen: Instead of wasting money on decor, improve the quality of your foods served to the employees. Only one vendor, who serves meal on a casserole (seriously?) because company can’t afford two vendors....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing specific as such

Dislikes

Zero work life balance except for Teammates. Poor leadership from too level management. No upskilling opportunities or on the job learning opportunities.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in taskus.

Dislikes

Work life balance is so bad. Management ia too toxic. You have to be sycophant for you job security. If you are not their is a danger on your job. All promises done at the time of hiring are fake.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing no one was supported

Dislikes

There are many things such as ops don't support any one even if you perform well then ops managers are against you because they have their own preferences. I must says TaskUS should avoid spoons there should not be any partially.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management makes the company good or bad, management created a stressful environment and did not have any plan of action for things. My experience was not that great but in the beginning it was fun.

Dislikes

Lots of things especially management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.

Dislikes

From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis. I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture wise this company is a best place to work. A work culture with progressive mindset that takes care of its employees.

Dislikes

Nothing to dislike about the company but the area of improvement is- * Skill Training for support staffs. .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is salary on time as other companies

Dislikes

1. Abusive culture 2. Salary deductions, you have to punch breaks on time whatever client have told u, if u miss then there is a salary deduction 3. Unstable process 4. Security guards in this office works like constable in Police station, they will keep on checking the floor and they dont get any time bombs or weapons fróm the floor 5. No changes in shifts, if you are favourite team then only u will get good shifts, otherwise get ready for night shifta for 6-10 months continuously, 6. They promote people with no comm skills, and zero professionalism, so new TL will feel like nawab and only target girls to feel like a king, 7. Even a right HR cannot survive, or Any new Operations Manager 8. If u want to achieve target then u have to lie with your customers because this is what u r being taught indirectly as the process is almost favoring scam activities 9. Something is wrong inside this company, as the more professional and ethical u r, the more they make u feel like left out, and the more abusive and an alchoholic person u r, the more better treatment u will get THERE ARE N NUMBER OF THINGS I DO NOT WANT TO MENTION HERE BUT PLEASE DO NOT COME HERE, IF you DO NOT HAVE A cOMPULSION THANK YOU AND TAKE CARE...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was really great working with Taskus the best company I have ever worked in, it is perfect in every aspect food, work environment, the office interior never make us feel like a boring working environment it is soo awesome 👍

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

TaskUS organisation is well famed and well growing firm but wherein the facility manager “Surender Kumar” AKA “Tony” is the fraud and takes money from all the employees. As he was an ex-employee of teleperformance mohali site before. He got terminated because of his mischievous and the Fraudulent behaviour i.e., he scammed some where in lakhs of employees monetarily and now hiding in TaskUS. As per the protocol no one is supposed to ask the firm to make us talk but he himself is not willing to pay back the amount that he scammed. So, do justice in need....Read More

Dislikes

NA

Work Details

Work policy: Might be from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing worst experience ever.

Dislikes

Selfish company ever, the worst thing is this if you want any type of loan for your self from the bank. This company is not listed in those bank. Let's leave this, One more intresting thing is that If you are working with Taskus and if you got accident or died in that accident Your Family will not get insurance amount or any claim from the company's end. This company is all about joke that's it. Thank you Taskus for showing me your real work culture and your wonderful policy....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time

Dislikes

Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time

Likes

Office is beautiful

Dislikes

The HRBP team is very unprofessional and they are doing illegal practices such as benching without paying employees. The current team is from a domestic bpo and there practices are also like that. It’s not a people friendly company taskus is a hire and fire company.

Work Details

Work related travel: This is a desk job.

Likes

None

Dislikes

None none none none

Likes

Taskus environment

Dislikes

Management is not good.

Likes

Provides various assessment for skill development.

Dislikes

No growth, Partiality, favouritism. No work life balance. Unnecessary salary deduction.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.