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Sutherland Global Services

Compare

based on 6.5k Reviews

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Sutherland Global Services Quality Analyst Reviews

based on 37 reviews

Updated 19 Sep, 2024

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.1

Work-Life balance

3.9

Work Satisfaction

3.8

Skill development

3.8

Job Security

3.5

Promotions/Appraisal

3.4

Salary & Benefits

Top Mentions in Sutherland Global Services Quality Analyst Reviews

37 reviews found

Sort by: Popular

Quality Analyst in Navi Mumbai

Full Time

·

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Apr 2022

Likes

No job security, poor management with insane long work hours with less pay and expect zero growth.

Dislikes

Zero career growth pay package insufficient to meet basic life needs and way too less compared to the long hours put in to forcefully meet business requirements.

Work Details

Work timings: Strict Timings

Quality Analyst in Kochi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Sep 2024

Likes

Nice company, I was working in airoli as quality analyst now working in kochi as team manager

Dislikes

Na

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Quality Analyst in Mumbai

Full Time

·

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 12 Jul 2024

Likes

People are good Helpful managers

Dislikes

Salary hike low Promotion Need work from. Hom

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Mumbai

Full Time

·

Customer experience team Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 11 Sep 2023

Likes

Sutherland offers great learning opportunities

Dislikes

Management needs upskilling as team managers lack in people skill and definitely let personal grudges impact professional ambiance. One of the reason for leaving Sutherland. Appraisal and salary is not as per the work you do apparently you work more than what you get paid for

Work Details

Work days: Rotational Shift (Flexible Timings)

Quality Analyst in Hyderabad / Secunderabad (working remotely)

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Jan 2024

Likes

Work culture

Dislikes

Quality team politics

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Kochi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 18 Aug 2023

Likes

Work life

Dislikes

Poor increments and promotions

Work Details

Work policy: Flexible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Feb 2023

Likes

Sutherland is a wonderful place to work.

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Quality Analyst in Chennai

Full Time

·

Quality Analysis Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Sep 2022

Likes

Work life balance

Dislikes

Night Shifts

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Quality Analyst in Chennai

Full Time

·

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 22 Sep 2021

Likes

Seriously nothing. It's a good place for level 1 employees. When it comes to promotion and stuffs, they won't pay what you're worth of.

Dislikes

I regret getting promoted with no increase in pay. As a level 1/tier 1 employee, I was okay with Sutherland, when it comes to higher role, they're not the best company to settle with. One should leave with a experience of 2 years in Sutherland and that is what is good.

Work Details

Work timings: Flexible Timings

Quality Analyst in Kochi

Full Time

·

Quality Assurance & Quality Control Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Apr 2022

Likes

Friendly and comfortable work environment

Quality Analyst (working remotely)

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2023

Likes

Good environment and work space

Dislikes

Salary and other benefits,

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Perungalathur

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 10 Dec 2023

Likes

Exploring departments

Dislikes

Promotion s and salary hike was not proper.

Quality Analyst in Kochi

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 08 Jun 2022

Likes

No payment as per industry standards compared to same level of other MNC’s

Dislikes

No perks

Work Details

Work life is good apart from salary

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst (working remotely)

Sds Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Oct 2022

Likes

Nothing as such

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Quality Analyst in Chennai

Quality Assurance Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 15 Jun 2022

Likes

Best place for people who dont have a degree or clg dropouts. If you are good at studies kindly avoid joining here

Dislikes

Na

Work Details

No work life balance

Work days: Rotational Shift (Flexible Timings)

Quality Analyst in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Apr 2022

Likes

Best in Environment, Friendly Nature.

Dislikes

Expecting more hike, if 2 days week off provided then that would be great.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Quality Analyst in Navi Mumbai

SQMS Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jun 2022

Likes

Amazing work culture

Dislikes

Not much

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Navi Mumbai

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Working culture

Dislikes

Salary hike should be with good amount

Work Details

Balanced work life with personal responsibility

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Kochi

Production & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Work Culture and Management

Dislikes

Nil

Work Details

Perfectly balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Kochi

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 May 2022

Likes

Working atmosphere

Dislikes

No career growth

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Sutherland Global Services?

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Quality Analyst Jobs at Sutherland Global Services

Quality Analyst -GDS & Amadeus

Navi Mumbai

3-8 Yrs

₹ 5-7 LPA

People also ask about Sutherland Global Services's Quality Analysts

How is Sutherland Global Services to work for?

Sutherland Global Services is rated 4.2 out of 5, based on 37 reviews by employees on AmbitionBox. Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Global Services?

According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.4 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox

How is the work culture at Sutherland Global Services?

Work culture is rated 4.1 at Sutherland Global Services by 37 employees. While job security is rated 3.8 and work-life balance is rated 4.1 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.

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Sutherland Global Services Quality Analyst Reviews by Locations

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 37 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...Read more

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Sutherland Global Services Quality Analyst Reviews

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Gender Based Ratings for Sutherland Global Services Quality Analyst

based on 34 reviews

Rated 4.2 for Company Culture and 4.1 for Work-Life Balance

Rated 4.1 for Work-Life Balance and 3.8 for Company Culture

Working Days for Sutherland Global Services Quality Analyst

based on 37 reviews

Monday to Friday

53%

Rotational Shift

35%

Monday to Saturday

4%

Alternate Saturday off

4%

Other

4%

Work Timings for Sutherland Global Services Quality Analyst

based on 37 reviews

Flexible timing

Strict (5.30pm - 1.30am)

Strict (6.30pm - 3.30am)

68%

6%

6%

20% employees reported other strict timings

Shift Timings for Sutherland Global Services Quality Analyst

based on 37 reviews

Day shift

Night shift

60%

40%

Business Travel for Sutherland Global Services Quality Analyst

based on 37 reviews

No travel

75%

Within city

25%

Sutherland Global Services Quality Analyst Salary

based on 202 salaries

₹1 L/yr - ₹6 L/yr

24% less than the average Quality Analyst Salary in India

View more details

Employee Benefits for Sutherland Global Services Quality Analyst

Office cab/shuttle

2 total responses

Health insurance

2 total responses

Job/Soft skill training

2 total responses

Cafeteria

2 total responses

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