Sutherland Global Services Customer Service Representative Reviews

Likes

Likes

The ability to learn new challenges

Dislikes

The toxic manager Yogesh tavara and his abusive foul language sucks🙂‍↕️

Likes

Good place to work

Dislikes

Nothing about disliking

Likes

If you do your work properly, no worries about job security

Dislikes

only rotational shift was difficult

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Sutherland is a renowned company, all the employees were amazing, i have learnt lot of things from Sutherland global services. It's like a government job di not worry about job security.

Dislikes

Sutherland is a amazing organisation, Bhopal side was new a pilot batch they didi not gave us any opportunity for promotion , also work culture are very poor, team leader Susmita Ghosh is one of a example. Manegement were very poor. HR has not contribution. If you asking for any help from HR she said she will ask the things with Salil sir our operations manager then she will confirm. Too much politics was there, Team lead are too biyast.....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No pressure environment for agents, good support for information required to do the job. Some leaders are highly understanding, respects you doesn't talk wrong about you nor behind your back. Motivates you to do your job helps to solve problems.

Dislikes

Superior such as your team manager will just hear out your problem rather than solving, breaks are alloted you can't take breaks on your own, trainers will scare you don't do this or don't do that you will get expelled. When you tell your problem such as sick, not well etc the manager or thier boss will start ranting about their problem, even they are sick and still they are reporting, certain managers will ask you to wait even after log out but won't plot any meeting during your log in hours as it hampers their "Productivity". You'll get managers who will ask you to join meeting if you deny they will threaten you that they will hand you the warning letter. Some even discuss about political issues under coaching auxs...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Management is terrible

Dislikes

The Team leaders and Managers don't know how to manage the team

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The way everyone is treated

Dislikes

N/a

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is there which you can like

Dislikes

Colleagues, managers, toxicity, no focus on mental health.

Likes

Two way cab facility only night shift

Dislikes

No job security and no proper training given manager don't have stability to handle employees. They will terminate for small reason

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Very bad management

Likes

Skill development and learnings

Dislikes

Unrealistic targets