Sutherland Global Services Technical Support Associate Reviews
based on 41 reviews
Updated 8 Dec, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.2
Company culture
3.8
Work Satisfaction
3.7
Work-Life balance
3.5
Job Security
3.3
Skill development
2.9
Salary & Benefits
2.5
Promotions/Appraisal
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sutherland Global Services Technical Support Associate Reviews
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41 reviews found
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Popular
Technical Support Associate in
Chennai
Full Time
ย ยทย
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Company culture
Dislikes
Hike percentage and salary
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Chennai
Full Time
ย ยทย
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Good work environment
Dislikes
Worst salary
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
People management and team leader will take care of the representative. Best place to work
Dislikes
Little work pressure but team manager will be friendly to assist you also if you say the truth the TM will make some arrangements to make you free
Overall good place to work
Work Details
Awesome and the best place to work
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Chennai
Full Time
ย ยทย
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 30 Jun 2023
Likes
Would really like to tell something nice., left with nothing. Sorry.
Dislikes
No work life balance you have to die to achieve target, yet paid low
Work Details
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Technical Support Associate in
Chennai
Full Time
ย ยทย
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2020
Likes
Sutherland gives you great freedom and workplace is nice and also provide decent amount of incentives on job. Career growth will be slower but will surely have career growth.
Dislikes
Sometimes we get fedup with the scores and targets we are said to reach on work.
Work Details
I am an Tech. Support chat agent for AT&T
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Technical Support Associate in
Chennai
Full Time
ย ยทย
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2021
Likes
Culture
Dislikes
No growth
Work Details
Good
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Navi Mumbai
Full Time
ย ยทย
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Everything is ok.
Dislikes
Nothing to dislikw.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Chennai
Contractual
ย ยทย
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2023
Likes
Sutherland is one of a good place to work. Because everyone friendly.
Dislikes
Salary is too low. Job security is also not there
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Associate (working remotely)
Full Time
ย ยทย
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2023
Likes
The only thing I liked was permanent work from home.
Dislikes
The company terminated me because I stood for my own country against an abusing Pakistani customer.
The appraisal is super bad just 1000-2000 rupees hike and the company culture is also negative and it's all just politics.
There is no learning curve.
I always got 3000-4000 lesser than my actual salary and the answer to this was "We will look into this".
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Perungalathur
Full Time
ย ยทย
Production & Manufacturing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2023
Likes
Salary is good
Dislikes
You will never know when they will throw you out ๐คฃ๐คฃ๐คฃ. No job security. So I would advice to always have plan B
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Associate (working remotely)
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Dec 2022
Likes
I'm very happy for working in Sutherland
Dislikes
No problem in working with sutherland
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Technical Support Associate in
Perungalathur
Full Time
ย ยทย
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2022
Likes
No likes at all in this company
Dislikes
Worst in all the cases
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in
Pune
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2022
Likes
Everything is good about Sutherland Global Services
People also ask about Sutherland Global Services's Technical Support Associates
Is Sutherland Global Services a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 41 employee reviews, it's clear that most technical support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Technical Support Associates well?
According to AmbitionBox reviews, Sutherland Global Services technical support associates rate their salary and benefits at 2.9 out of 5, based on 41 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services's technical support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for technical support associates, click here.
How is the work culture at Sutherland Global Services for Technical Support Associates?
Work culture at Sutherland Global Services for technical support associates is rated 4.2 out of 5 by 41 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for technical support associates, click here.
How is the job security at Sutherland Global Services for Technical Support Associates?
Based on 41 reviews on AmbitionBox, Sutherland Global Services's technical support associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for technical support associates, click here.
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