Sutherland Global Services Technical Support Associate Reviews
based on 8 reviews
Updated 8 Dec, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.2
Company culture
3.8
Work Satisfaction
3.7
Work-Life balance
3.5
Job Security
3.3
Skill development
2.9
Salary & Benefits
2.5
Promotions/Appraisal
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sutherland Global Services Technical Support Associate Reviews
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8 reviews found
for
"work culture"
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Technical Support Associate in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Company culture
Dislikes
Hike percentage and salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Chennai
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Jul 2023
Likes
Work culture and best place for freshers
Dislikes
Promotion and appraisal
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Company culture and people
Dislikes
The individual work should be recognized at the earliest
Work Details
Work policy:
2days off and 5days shift with rotational shift is for. Both office and hime emoloyees
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate (working remotely)
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2023
Likes
The only thing I liked was permanent work from home.
Dislikes
The company terminated me because I stood for my own country against an abusing Pakistani customer.
The appraisal is super bad just 1000-2000 rupees hike and the company culture is also negative and it's all just politics.
There is no learning curve.
I always got 3000-4000 lesser than my actual salary and the answer to this was "We will look into this"....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Chennai
Business Process Outsourcing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Jan 2021
Likes
Work culture is good, job security is okay, but no improvement in payment no career growth. Make you work with basic salary.
Dislikes
No career growth, nothing to learn new. Good for freshers.
Work Details
I struggled in the beginning as I'm new to this field. Learnt everything on job.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Chennai
Hardware Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jun 2020
Likes
Sgs management company polices are good. I request Sgs should provide system for employes wrk from home. Apart from that nothing to say about Sgs good work culture
Dislikes
Sgs infrastructure is good but people who working in Sgs campus they always seeing partiality to each among them and they don't have helping tendency
Work Details
Good it's great opportunity to learn different role and interesting
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Above mentioned is satisfied enough
Technical Support Associate in
Navi Mumbai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2021
Likes
I like the working environment n work culture.... Management is so responsible about their employees...enjoyed alot being a part of Sutherland
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Sutherland Global Services.
Technical Support Associate in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2021
Likes
Work culture is Good.
Dislikes
Pay, compensations, allowance are not so good for Non IT.
People also ask about Sutherland Global Services's Technical Support Associates
Is Sutherland Global Services a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 8 employee reviews, it's clear that most technical support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Technical Support Associates well?
According to AmbitionBox reviews, Sutherland Global Services technical support associates rate their salary and benefits at 2.9 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services's technical support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for technical support associates, click here.
How is the work culture at Sutherland Global Services for Technical Support Associates?
Work culture at Sutherland Global Services for technical support associates is rated 4.2 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for technical support associates, click here.
How is the job security at Sutherland Global Services for Technical Support Associates?
Based on 8 reviews on AmbitionBox, Sutherland Global Services's technical support associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for technical support associates, click here.
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