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Sutherland Global Services

3.5

based on 7.3k Reviews

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Sutherland Global Services Customer Support Associate Reviews

Updated 27 Mar, 2025

Category Ratings

4.1

Company Culture

3.8

Work-Life Balance

3.7

Job Security

3.7

Salary

3.7

Work Satisfaction

3.6

Skill Development

3.3

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

61% employees reported

Rotational Shift

84% employees reported

Flexible timing

66% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

32 reviews

3.8

Rated by Men

43 reviews

Sutherland Global Services is rated 3.5 out of 5 stars on AmbitionBox, based on 77 company reviews.This rating reflects an average employee experience, indicating moderate satisfac... Read more

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Top Mentions in Sutherland Global Services Customer Support Associate Reviews

Work Environment (12)

77 reviews found

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Discover interview dos and don'ts from real experiences

Customer Support Associate in Chennai

Full Time

Back Office Department

5.0

posted on 08 Feb 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Customer Support Associate Jobs at Sutherland Global Services

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Hiring!!! Internation Voice Customer Support Associate | Hybrid

Hyderabad / Secunderabad

1 - 3 Yrs

₹ 2-3.5 LPA

Customer Support Associate

Chennai

0 - 3 Yrs

₹ 3-3.5 LPA

Customer Support Associate!!

Hyderabad / Secunderabad

0 - 2 Yrs

₹ 3-3.5 LPA

IT Services & Consulting

10k-50k Employees (India)

Facility Management Services

Recruitment

People also ask about Sutherland Global Services's Customer Support Associates

Is Sutherland Global Services a good place to work for Customer Support Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 77 employee reviews, it's clear that most customer support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.

Does Sutherland Global Services pay their Customer Support Associates well?

According to AmbitionBox reviews, Sutherland Global Services customer support associates rate their salary and benefits at 3.7 out of 5, based on 77 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer support associates, click here .

How is the work culture at Sutherland Global Services for Customer Support Associates?

Work culture at Sutherland Global Services for customer support associates is rated 4.1 out of 5 by 77 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for customer support associates, click here .

How is the job security at Sutherland Global Services for Customer Support Associates?

Based on 77 reviews on AmbitionBox, Sutherland Global Services's customer support associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services for customer support associates, click here .

Is work from home available to Customer Support Associates at Sutherland Global Services?

According to 23 AmbitionBox reviews, Sutherland Global Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement.

Sutherland Global Services Customer Support Associate Reviews by Locations

Sutherland Global Services Reviews by Designations

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AmbitionBox has 77 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right company for you. ...