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Premium Employer

Sutherland Global Services

Compare

3.5

based on 7.3k Reviews

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Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 13 Feb, 2025

Overall Rating

3.2/5

based on 2 reviews

Rating distribution

10 (21.7%)

12 (26.1%)

10 (21.7%)

5 (10.9%)

9 (19.6%)

Category Ratings

2.9

Job security

2.9

Work-life balance

2.9

Skill development

2.9

Work satisfaction

2.7

Company culture

2.7

Salary

2.4

Promotions

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Top Mentions in Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

2 reviews found

Sort by: Popular

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Feb 2025

Likes

The only part I liked is salary

Dislikes

Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More

Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

Work culture

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Management does a bit of macro management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Customer Service Associate Jobs at Sutherland Global Services

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Customer Service Associate

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...Read more