Startek is rated
2.3 out of 5 stars on
AmbitionBox, based on 45 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.3 out of 5 stars on
AmbitionBox, based on 45 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Support Associate Reviews
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45 reviews found
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Popular
Customer Support Associate in
Kancheepuram (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 20 Jan 2025
Likes
All the seniors were really nice, specially TL and always ready to support in every situation. Had a good working environment, with decent pay.
The HR team is good at their work!! Operations team is also helpful.
Salary - Good
Skill development - Good
Work satisfaction - Good
Dislikes
The rotational shifts are not about any dislike but there should be a well management who can arrange drops effectively !! But start ek is failed at that !! The admin's behaviour is not polite !!
Job security - Poor
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 30 Aug 2023
Likes
Colleagues are supportive. No salary issue. I have worked here work from home as CSA. Company policies are very poor they can change anything with immediate effect. Once I have faced that my laptop has Motherboard issue the management denied to provide me the system even other people have the though they didn't give me the system hence, in the end I have to leave the job.
Job security - Excellent
Dislikes
salary and career growth is very low.
Management including process HR is not supportive.
Company policy are not fair and can be changed with immediate effect.
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
The job is very interesting.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
1.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 19 May 2023
Likes
There is so much things to learn for a fresher in this BPO industry...as per me Startek Kolkata was a good start for me with a okay salary at the beginning of my career.
Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
The only thing bad I think here is the Job Insecurity !!
Job security - Bad
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Lucknow
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Oct 2023
Likes
Nothing it's an organization where nobody will help you out
Dislikes
Everything pathetic organization
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Sep 2023
Likes
Work is good actually
Dislikes
Work management and environment is very bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 04 Oct 2023
Likes
Work from home option available
Salary on time
No uneccessary deductions
Company culture - Good
Dislikes
Promotion in this company is very rare
Hike in salary is really difficult and one cannot join back this company once left even with proper documentation and exit procedure of 1month
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Customer Support Associate in
Bhopal
Full Time
·
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Nov 2022
Likes
Nothing to like in this company it was offering wfh but now giving silly excuses to remove agents from wfh... And giving too much wanted pressure
Dislikes
No growth opportunity
No Increment
No value of dedicated employees
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Aug 2024
Likes
Worst Company.
Dislikes
They marked me absent for 11 days without any reason while I was present for those 11 days and also salary was deducted. The TL promised to give the salary back but no salary was credited after .
They make fake promises. No bonus for overtime. they make the employees work like labours but do not pay the promised salary.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Feb 2023
Likes
Such a worst company I've never see before
Dislikes
Such a worst company
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Lucknow (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Apr 2024
Likes
..
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
..
Customer Support Associate in
Lucknow
Full Time
·
Voice / Blended Department
1.0
posted on 09 Mar 2024
Overall Rating
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 23 Jul 2023
Likes
It was good experience
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Startek's Customer Support Associates
How is Startek to work for?
Startek is rated 2.3 out of 5, based on 45 reviews by employees on AmbitionBox.
Startek is known for Salary which is rated at the top and given a rating of 2.4. However, Job security is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.4 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 2.2 at Startek by 45 employees. While job security is rated 1.7 and work-life balance is rated 2.0 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.
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Startek Customer Support Associate Reviews by Locations