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Startek

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3.1

based on 7.6k Reviews

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Startek CSR Executive Reviews

Updated 26 Jan, 2025

Overall Rating

2.7/5

based on 27 reviews

Rating distribution

8 (29.6%)

6 (22.2%)

5 (18.5%)

4 (14.8%)

Category Ratings

2.5

Salary

2.3

Skill development

2.2

Company culture

2.2

Work-life balance

2.2

Work satisfaction

2.0

Job security

1.9

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

57% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

12 reviews

2.3

Rated by Men

13 reviews

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Top Mentions in Startek CSR Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

CSR Executive in Bhopal

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jun 2024

Likes

Nothing

Dislikes

No leaves, salary deduction, fake promise and policy by HR , AM TL is just for sucking employees and always abuse to employees, specially zomato TL shalil Shukla is 👿 demon always sucks employees and abuse them and without mistakes and always blames employees for her own mistakes, very toxic work culture never join this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

CSR Executive in Bhubaneswar

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Jan 2025

Likes

It provides wfh and wfh both based on emp requirement.

Salary - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The entire management is was pathetic and completely useless.the only things works over there which is favouritism and partiality.

Job security - Bad
Promotions - Bad

CSR Executive in Lucknow

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Aug 2024

Likes

Nothing

Dislikes

Everyones Smile Are Fake

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

CSR Executive in Gurgaon / Gurugram

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Jul 2024

Likes

For start it is good company.Some tl are very supportive.

Skill development - Good

Dislikes

But the salary is low.And treat you like machine.

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Shivaji Nagar

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 May 2024

Likes

I like the company environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive in Lucknow

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Sep 2023

Likes

Very very bad company inner policies..u have to to keep a good bonding with senior for promotion ... hr depertment is worst no one support any agent all senior and all r there for only girls I have worked 6th month in Lucknow startek I have served notice my deleted they didn't supported me I haven't received my salary also my exp later

Dislikes

There is nothing to like in this bad company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about Startek.

CSR Executive in Bhopal (working remotely)

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2024

Likes

WORK FROM HOME JOB,

Dislikes

JALEEL KRENGE, NO HOLIDAYS OR WORK , festival bhool jao, monopoly of senior relatives and maximum muslims and bengali staff, partiality no salary help// deductions apni marzi se no revertal

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CSR Executive (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Oct 2024

Likes

SALARY ONTIME

Dislikes

WORST EXPERIENCE DEDUCT SALARY WITHOUT FAULT,THEY TERMINATE AGENTS WITHOUT ANY CONCERN.THERE DO BULK HIRING BEFORE BBD AND AFTER CALL FLOW THEY TERMINATE AGENTS BY AUDITING PAST CALLS AND MAKE MISTAKES

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR Executive (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 16 Jun 2024

Likes

Salary credited on time

Dislikes

No growth

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive in Lucknow

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Dec 2022

Likes

Ageis HR department is good and office culture is good. many opportunities are available like new IGP and so on.

Skill development - Good
Company culture - Excellent

Dislikes

Salary package is not attractive in Aegis.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Saltlake

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2023

Likes

Nothing about the company

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Everything about the organisation

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

CSR Executive (working remotely)

CSE Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2022

Likes

I am in OJT right now... Here I am to tell about my Trainer, Prachi Mantri. She is an excellent training, knows her job the best, patient towards each trainee and gives her best to make her trainee do their job. I have never seen such a dedicated person in my life..she goes beyond her limits to help each one of us.

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I'm still in training period..yet to explore more about this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive (working remotely)

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 May 2023

Likes

Training material

Dislikes

The management here is pathetic

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR Executive (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 17 Oct 2023

Likes

like company policy

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

but if csr done small mistek so direct ZTP policy. this is very bad policy

Job security - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive in Kolkata

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 May 2022

Likes

it was work from home and the pay part was fine

Dislikes

the mental pressure they used to put on employees, the behavioral issue, worst management, badly treating agents

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

i didn’t much self time while working for aegis

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive in Noida

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Oct 2022

Likes

Nothing nothing nothing nothing nothing

Salary - Good
Skill development - Good

Dislikes

Soo much partially there .

Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This is a desk job.

CSR Executive (working remotely)

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2023

Likes

Salary is not at this organisation

Company culture - Good

Dislikes

Management is the worst I have ever seen

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

CSR Executive (working remotely)

Full Time

CSE Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Sep 2022

Likes

Wfh comfortable shifts

Job security - Good

Dislikes

To much pressure and no offs on holidays

CSR Executive (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2024

Likes

Work culture

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Flow of work

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

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