Startek C.S.A review | AmbitionBox

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

70% employees reported

Flexible timing

46% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

15 reviews

3.3

Rated by Men

20 reviews

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Top Mentions in Startek C.S.A Reviews

36 reviews found

Sort by: Popular

C.S.A in sector 5

CSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2022

Likes

nothing is good.

Dislikes

first of all they hired us for myntra chat after that they said batch is starting soon so please ready with your system. so we purchase laptop and take internet connection after that they said mynta batch is full and we move you for swiggy chat with low salary like they provide same salary for both fresher and experience people. hisname is Rana very bad behaviour he have he cut the call without listening our concern....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

Very good 😊

Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Overall good

Promotions - Poor

C.S.A in Lucknow

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Sep 2024

Likes

Nothing

Dislikes

Discrimination on the basis of religion and partiality among the team

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

C.S.A in Chhatarpur (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2024

Likes

Good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Startek is good company. I like the work culture

C.S.A in Kolkata

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Apr 2024

Likes

Overall good company

Salary - Good
Skill development - Good

Dislikes

Job is not secured

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Nov 2023

Likes

You will get the friendly atmosphere. Office is clean.

Dislikes

Work culture is not good. Office politics are there, job satisfaction is 0. Dirty politics is there. You need to be a "Chatu employee" then it is okay👍. Management is the worst. No value of your good work also.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Lucknow

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

Work from home.

Dislikes

Everything. The management is very disgusting. The ppl on higher post are illiterate they don't have manners. If you ask fr leaves they will do lots of tantrums n can abscond you. No appraisals in salary. They will treat you like donkeys. Incentive you will nvr get. At the time of joining they will tell you IJPS will come but no ways .. n gulaami kroge to shi h wrna toh muskil h sb... bahut bkwas management h. Baat krne ki b tamiz nhi... never join startek.. HR b bekar h koi help nhi kch nhi......Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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C.S.A in Kolkata

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 12 Feb 2023

Likes

Terrible work place very harmful for health.

Dislikes

You working hard but you don't expect anything.

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday

Discover interview dos and don'ts from real experiences

C.S.A in Bhopal (working remotely)

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2024

Likes

culture is good

Skill development - Good
Company culture - Good

Dislikes

no promotions

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Gurgaon / Gurugram

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2023

Likes

Culture is good

Dislikes

There is no growth

Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Bhopal

Full Time

HR Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 May 2018

Likes

Admin facility and security was good.

Job security - Good

Dislikes

1.salary was on 2.Growth opportunity were less 3.partial in promotion

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

I was working as a customer service associate for 3 years as part timer, was working for Tata DoCoMo client and providing resolution to the customer query and resolving their complaint.

Work days: Rotational Shift (Flexible Timings)

C.S.A (working remotely)

Full Time

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jan 2023

Likes

I have good experience here even at WFH I realised how it's to be feel like working at office.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Things got delayed it's bad thing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Aug 2023

Likes

Salary was released always on time

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent

Dislikes

No promotions and job security

Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Mahape

Bharati AXA life Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 20 Oct 2022

Likes

Because all the colleagues like are family there are sharing all the thing and thought and friendly

Skill development - Good

Dislikes

Because there is no any growth no appraisal more than 2.5 year completed but still no any growth.

Salary - Bad
Job security - Poor
Promotions - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

C.S.A (working remotely)

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Dec 2023

Likes

Every thing is good to be honest

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

C.S.A in Hyderabad / Secunderabad

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Jun 2022

Likes

Very rigid environment, rotational shift every week, strict policies, for salary increment or incentives there is no scope. Better for freshers for skill development and learning.

Skill development - Excellent

Dislikes

Rotational shifts, they don't have proper leave policies, No commitment towards employees results lack of attachment and association.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Great place for learning and skill development while being in your comfort zone.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

C.S.A (working remotely)

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Sep 2022

Likes

It's very easy to Crack the interview process

Dislikes

It's been more than 2 years this company still suspended me for a wrong allegations and still now giving my allowance which I am supposed to get as per labour law

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

C.S.A in Bhopal

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Apr 2022

Likes

Like.! To be really honest nothing was there to appreciate

Dislikes

Specially the faculty, no work life balance, I was there for 8-9 months, did not feel even 1% of relaxation

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The job is really boring like the faculty and work environment

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Mahape

Csa Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Sep 2022

Likes

Thirds classs

Dislikes

Third class company wasting time go to here for interview they selected 1 round then selected you second round final saying no rejected without any reason wasting whole day of people

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: Hhh

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

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AmbitionBox has 36 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 70% of employees reported the worki...Read more

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Startek C.S.A Reviews

Startek C.S.A Reviews

What employees say about Startek?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

36 reviews found

People also ask about Startek's C.S.As

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Startek C.S.A Reviews by Locations

Startek Reviews by Designations