Startek Chat Support Executive Reviews by 20+ Employees | Rated 3.5/5

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

82% employees reported

Flexible timing

63% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

10 reviews

3.7

Rated by Men

13 reviews

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Top Mentions in Startek Chat Support Executive Reviews

24 reviews found

Sort by: Popular

Chat Support Executive in Bhopal

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2025

Likes

Job security - Good
Work-life balance - Good

Dislikes

Company culture - Poor

Chat Support Executive in Jabalpur (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Feb 2025

Likes

There is nothing to like

Dislikes

Toxic environment with no job security

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Bad
Work-life balance - Poor

Chat Support Executive in Kolkata (working remotely)

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

Supprt of TLs and managers

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing like this. Everything is good here.

Chat Support Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Aug 2023

Likes

I like the supportive TL.

Salary - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

I don't like the break system over there.

Job security - Poor
Promotions - Poor

Chat Support Executive (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

See startek has tie up with Many commercial platform like flipkart, zomato etc earlier i join STARTEK in Flipkart, voice process and their support and trainner was not good so i left it after one month but later i join zomato in statek nd her everything is awesome. I have almost completed 6 months here.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Jan 2023

Likes

In efl process lots of politics

Dislikes

Efl process is the worst process ever In kolkata

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Chat Support Executive in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 21 Jun 2023

Likes

The are very friendly

Company culture - Good

Dislikes

Salary are not given in time work pressure

Salary - Poor
Skill development - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Chat Support Executive (working remotely)

Freelancer

Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2024

Likes

Friendly environment

Dislikes

There is nothing to say as cons

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Chat Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Sep 2023

Likes

Working place is excellent

Dislikes

Salary is not upto the sustainability

Salary - Poor
Job security - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Feb 2023

Likes

There is no Likes for this company!

Dislikes

The worst working culture with low salary! no work life balance! at the time of joining they say we will get rotational shift but after getting into the company they always provide splitshift! which means you will be occupied in the morning as well as in night! Salary is very less and the management is worst. Every individual month i received different salaries. When I reported they only gave me promises that this will be sorted but never sorted. If you are jobless please wait for some more days rather getting in to this company. They did not even provide me the salary pay slip or the experience letter. The more i say about this company is less. They dont think employees as employees. What they want is just work and work. They dont even provide holidays. I was said we dont have any holidays after getting into the company but before that i was told we have holidays . Really? They dont even have increment. The TL are worst. no professionalism in work culture. Hopeless company!...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Feb 2023

Likes

Nothing

Promotions - Good

Dislikes

Very bad company they think we are machine always we doing extra work but no benefit

Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2023

Likes

yes i like it nhi suporting staf ahi manger team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Strict Timings

Chat Support Executive (working remotely)

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Apr 2023

Likes

No likes

Dislikes

No support from the organisation when we need their support

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2022

Likes

Great company to work..

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

STARTEK is Good Company but. Assistant Managers Behaviour is bad. & Rudely

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Chat Support Executive in Noida

Chat Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Apr 2022

Likes

Nothing

Dislikes

There is no career growth in this company. No salary increment and there is unnecessary deduction of the salary. Here only people getting promotion who don't even know the process. They always play with employees sentiments and the supervisor always speak cheap about the women who are working here. Promotions are given to the peoplewho are not even eligible also. They are harassing for the leaves too. Even if you get covid also they will not provide the single leave, they ask you to take medicine and work. Here the only matter is to be favouritism. You have to work for them after it they will do something. The most ironic thing in this company is you have to in relationship with TL's and Managers after it you will get promotion for any of the post....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No support

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

No facilities

Chat Support Executive in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2022

Likes

I have been in the STARTEK for the past 10 months. It was great experience to work with this company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good but if any working employee got promoted, it's not on paper promotion and even after 1 year you will be working as an employee you were hired for. They don't increase your salary after promoting and won't mention it on paper. The bad thing is that they hire TLs/AMs from outside of the company with proper documentation and do not do who qualified IJP.

Promotions - Bad

Work Details

Good

Work days: Rotational Shift

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Dec 2022

Likes

Work Environment

Skill development - Good
Company culture - Good

Dislikes

All good nothing to say

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2023

Likes

Good environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

TL give a lot of pressure that's why I left the job.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

Chat Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2022

Likes

Team members are very supportive and very lucky to work with them

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Chat Support Executive in Lucknow

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 27 Jul 2021

Likes

Only thing I liked was WFH facility, friends I made and timely salary.

Skill development - Good

Dislikes

Worst management, no work culture, no respect, horrible shift changes/timings, pathetic salary, no incentives.

Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

I have worked here for 18+ months, I would say that it's a roller coster ride, no one is properly trained for their job and management is extremely weak, no respect for employees, but y'll learn and grow in this challenging atmosphere.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 82% of employees reported the worki...Read more

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Startek Chat Support Executive Reviews

Startek Chat Support Executive Reviews

What employees say about Startek?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

24 reviews found

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Tell us how to improve this page.

Startek Reviews by Designations