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Foundever
based on 1.8k Reviews
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Full Time
Customer Success Department
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Foundever Is Collaboration Of Sykes N Sitel Only Things Good About Sykes ( Foundever ) Is On Time Salary !
I Been Here For Joining Foundever But Unfortunately Management N Work Place Was Sykes Trust Me If Your One Of Old MNC Employees Then You Will Know Sykes Has The Worst Management Ever Here Starting From TL / HR / Manager All r 💩 They All Play With Employees Emotions Nesting TL Prashanth Is Worst Ever TL Have Seen He Himself Has 0Process Knowledge Donno How He Became TL NO Process Knowledge - Flirting With Females - Harass Some Employees Mainly Female Emp Over All Third Class Organisation To Work In 👎👎...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Nothing no salary no increment
No salary no job satisfaction when der is no salary
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Full Time
Customer Service Department
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Some of the co workers were very helpful
Some of upper position workers were not supportive
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Ya if they provide good package and give good oppurtunities
Less package
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Department
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The environment
Pressure
Not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Department
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Job security is the most important thing with the current pandemic in place, and I feel Sitel has done its best to keep that! We have more and more IJP's coming, which leads to growth opportunities. So yes, it's a delight working with Sitel.
N/A
Work life has excellent so far, pretty happy and satisfied!
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Department
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Corporate life you will be the employee till last no promotion
No promotion there. monthly target you must finish it
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Business Process Quality Department
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Nice
Nothing to dislike in foundever
Full Time
IT Support Department
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Nothing
Everything was bad while working at Sitel
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Work-Life balance, Company Culture, Job Security, Work Satisfaction
nothing
Full Time
Quality Assurance - Other Department
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Great work place for beginners
Salary has to be increased
Full Time
Operations Support Department
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Flexible
Time taken for providing promotion letters of the designation movements on papers
Full Time
Telecom Department
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Work life balance is best
Compensation is a bit concerned
Work policy: For meetings
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Can gain voice and non voice experience when, best for freshers as CSR.
No respect from senior management. Moral values.
Full Time
Non Voice Department
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The process which I worked was super cool
Merger of the company and policies change
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Average Satisfactory I don’t have anything to like
Work culture Not much growth Low payable Work stress Partiality
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Ok culture
Management, Senior management puts unwanted pressure.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing to like.
Until you are part of it you don't get proper support from the management, and once you resign and wants to followup for your FnF and documents like experience letter and reliving letter they are least bothered to reply. If by any chance you get a reply that will be rude, as if we are begging and asking them to do out of box. I would suggest anyone to join Foundever.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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The work that we do is amazing, especially everyone on the client side at An*P*an. Our work involves lots of hardcore technical troubleshooting. One of a kind process for any BPO! It's sort of an L1 engineer's work.
EVERYTHING! The culture, the pay, office politics, management. They take employees for granted and the manager Nagraj has no sense on how to speak with the employees. He has an affair in the account with a girl and due to her takes all the other employees in the account for a ride. The HR is also involved in it and knows this well. His manager's are also aware but take no action since he recently got promoted to a director and took an exit from the account. They take employee's personal life and health as a joke! Fully biased towards hi favorite employees and gave appraisal accordingly....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Work from home, interview process
Everything. Women security is a joke here. Sick leave is a total mess, you need medical record to prove n take leave, even then they minus if from comp off or CL. If SL is taken without medical record it is unplanned absence. I have my 12 days of SL intact while it is almost year end. They think all possible ways to decline your PL or CL. Complaints are waste of time, those who complain gets terminated or changed to different team but the person on whom complaint was made stays happy n secured. I am giving stars only because company was too good while I joined but not anymore. Incentive stopped. No proper hike,some changes are made to payslip details n they say it's hike. This is made in such way that even after years I didn't get medical insurance and am still in esi level. Toxic work place, your efforts are not enough, profit matters more sales even if cx has technical issue. They try hard not to get you promotion. JUST don't join here. You have to purely bend to higher authority, so you will get Saturday and Sunday off. Others don't get these and always get offs on weekdays only when there is no to less work. When you are bachelor or unmarried, your preference doesn't matter. They say married PPL deserve those preference....Read More
Work policy: Not defined
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I like the job security of this company, apart from that we loose everything.
No work life balance, no job satisfaction, no growth, no hike or no yearly increment. 24 hour shift environment, health effects.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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You will be treated like a STARKID until you complete your TRAINING from their REALITY COMES into the picture , what i really like about working here i found my VALUE and it helped me leaving this toxic environment
FOUNDEVER is a company where employees will be treat like Sh***t, they pay you they will make your work like you are robots, YOU are the REASON they are getting paid by their CLIENTS, YOU are the FIRST FACE to the customer, YOU are responsible for any mistake happened, YOUR work will go on TOSS if something happened even if its not YOUR mistake YOU have to face meetings, THEY will not listen to you at all if you bring a detractor (meaning:bad survey) YOU are Responsible for all parameters, IF you think of leaving the organisation their faces and opinion towards you will change in fraction of seconds they will not speak to you or talk to you nicely even after you worked whole heartedly during your tenurity, I personally suggest DO NOT APPLY if you already joined and its been less than a month LEAVE you'll be HAPPY , in TRAINING you'll love the company because they KEPT BEST TRAINER With Best Jokes & Best Humor once your TRAINING is done you are NO ONE , you will be the Jacka*s once you hit PRODUCTION FLOOR, your BREAKS are Questioned , Your LOG IN hours are Questioned, YOU will be chosed for Pole Dancing to welcome clients if they Visit so that you show them you are HAPPY you will be asked to not speak anything BAD about anything when there is a client visit, YOU will be asked to focus at work if they come, SOMEBODY will be handpicked that too on their CONVENIENCE so that you DANCE for CLIENT so they become HAPPY, NO TEAM ENGAGEMENT ACTIVITIES during your tenurity YOU WILL WORK LIKE A SL*VE AND QUESTIONED ABOUT YOUR WORK IN YOU WHOLE SHIFT, SHIFT ENDS YOU NEED TO GO HOME NO CHANCE TO SPEAK TO YOUR MANAGEMENT NOBODY WILL LISTEN OR AMEND ON ANYTHING IF YOU NEED TO CHANGE OR DOESNT LIKE SOMETHING IN OTHER WORDS THEY DONT CARE S**HIT ABOUT YOU / YOUR GOALS / YOUR CAREER / YOUR HAPPINESS / YOUR HEALTH / NO approvals on Medical Leaves you will be questioned about MEDICAL DOCUMENTS, they say you have medical insurance but no guidance how to claim it, they say you will have best Team Leader , a TEAM LEADER who doesnt know anything about PROCESS just dependent on S.M.E (who is trained for the process) T.L will not consider you , They will only consider your log in hours, Poor S.M.E's they arr paid lesser than customer support agent but they are assigned to assit 20 agents in one day, please be good with them , I'm not saying you guys NOT TO JOIN, all i'm saying this if you REALLY LOVE YOURSELF ??? Do not think of FOUNDEVER !!! dont even refer your freind to this organization YOUR FREIND will CURSE YOU during his/her tenurity .. YOU CANT CHANGE THIS COMPANY UNTIL YOU CHANGE WHOLE MANAGEMENT all are FAKE & BIASED , POLITICS is everywhere but in this organization all are POLITICIANS. you will see employees here no doubt but they are FORCED to stay BECAUSE they have RESPONSIBILITIES or they left their home town and have to make sure they pay to their P.G's monthly and have to send some to their families, they cannot afford switching to other company because here YOU Cant even SWITCH THEY WILL NOT RELIEIVE YOU EASILY UNTIL THEIR CONDITIONS ARE MET , THEY WILL ENVY YOU if you share that you are trying to SWITCH, You will know this when you Join , But you will also remember this REVIEW that someone warned YOU and YOU Ignored this review or if someone asked you to IGNORE , but this all TRUE. Ignore this & you will be RIPPED....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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There are no likes to say, worst company I have seen in my entire life, managers will show partiality towards team leaders, they always look to remove the people, there will be no recognition at all in this company, PLEASE DON'T JOIN in this company.
The company is only good for some communities. Worst company, No appraisals will be given.
Work days: Monday to Friday (Strict Timings)
Full Time
Banking Operations Department
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Management is really good. They are really cool and no one has attitude as they are working in a high position.
Salary: Salary would be really less in this organization. Even if an employee got promoted also, they will give very less hike. Maintenance: No neatness at all. Facilities: There would be no proper facilities like wise no cafeteria, medical room and what not.
Work days: Monday to Friday (Flexible Timings)
Full Time
Quality Assurance and Testing Department
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Sometimes you get opportunities to grow
Hikes are horrible and can be skipped as per their convience. It has been many days since me and others have left. However we aren't getting our experience letters. I have lost 1 job because of this delay. I might lose another one in few days. Others are having same issue.
Full Time
Customer Success Department
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I really like the company it was a amazing experience working in Hyatt process I do left with like direct on spot cuz of some serious family problem. And now I iam just hoping to re hire in this company.pls revert waiting to join again if possible ✌️
Nothing to dislike
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Full Time
Finance Department
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Nothing to be liked of this organization
Worst work environment, people setup meetings to be postponed and after certain period are canceled. No proper SOP. No proper handovers for newly joined employees. Worst IT Services, worst Admin Services. No space in office to sit and work. Newly joined employees are targeted badly and only feedback are given. Management doesn't have ears to hear problem of newly joined employees, instead they are told that old employees are gift. By saying this Management silences the voice of newly joined employees and tells that they are highly partial and in favor of old employees and they are not concerned with what happens with newly joined employees. This also tells that how management is not concerned about flaws in process. It becomes easy for old employees to hide the things. Also close the doors for better change in future. This also keeps old employees without any challenges and becomes easy to stick to their comfort zone....Read More
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