Foundever Technical Support Professional Reviews

Likes

The company is good and the environment is good as well.

Dislikes

The only thing that makes no sense is they ask technician to make sales and they have targets as well. Meeting the metrix is so hard here and you don't even get a hike. The new joiners will get more pay than you but you won't be getting any hike. Plus you can't avail a paid leave on here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn't like anything. it was a nightmare.

Dislikes

beware of them!! it the worst company of my career. worst HR, worst manager, overall worst management. they don't even have a proper office and since they don't want to invest in a proper office, they provide you 2 big systems which you need to carry yourself to your place. even if you complain to the HR about the toxic manager behavior, she will brush it off aside like nothing's ever happened and since she has a good rapport with the manager she will never take any action against him let alone talk to him about such issues(this happened with a colleague of mine) the manager was the worst manager I had in my entire career. his toxicity cannot be matched up. he was extremely rude, not at all compassionate and used to take revenge every now and then even if you try to talk back. I was on a graveyard shift of 12:30 AM till 9:30 AM from office and the worst company transport management changed  my shift to 2:30 AM till 11:30 AM citing the reason "cab not available for one person". how come this is a. 24/7 working  job and the cab service is not available, then why you people give us such shifts? I myself called them when the cab didn't arrive on the alloted time and they informed me the same without even a bit of concern. not that I was expecting any from them. then I called my manager and he said he'll sort it out and after mere 2 mins he had the audacity to call me and say that it is what it is you have to come in this shift and rest 3 days also you have to come in this shift due to transport issues. we will talk when you come to office. there when I confronted him he started giving excuses saying that he himself wasn't aware. how petty a person can be. another time I asked him for a leave on two different dates he right away told me not possible without even having the decency to ask me the reason. I never used to take many leaves because then I would have to talk to him and spoil my mood. then he said to talk to him on the following thursday and we will see. I reminded him on thursday and he told me nothing can be done now the roster has already been made. and why did you even bother spreading false information and giving the other person hope? the in another instance, I was on my period and asked him for a leave as I was really sick and he was so adamant on not giving me one and tried to argue with me over the pain and how my body's gonna react in 2-3 hours. I mean how stupid and inhumane you could be to not understand that situation? it was so shocking and disgusting on so many levels. then later when I fell sick I didn't even bother to ask him for a leave. I sat through the whole shift in very high fever. Only I know how I managed to do that. even if you fall sick and ask him for leave, he will ask you medical certificate, even it is for one day ONE freaking day. or even half day. and if you say that someone in your family is sick then he will ask for their medical as well(happened with a colleague of mine) and these people justify these things. one of my trainers justified it by saying that you people make excuses so we also stopped trusting you guys. I mean why are you treating everyone the same? and who are you to decide what someone is going through or not? the transport system is the worst. if your logout is at 2:30 AM at night and you get to your cab firstly you won't find it there. why? because they are never on time. then there is something they call a buffer of 30 mins. if some person doesn't show up they will wait until 3:00 AM for him/her. and if that person is a manager/tl/hr, then there is again a buffer of 15 mins which can again go up to 30 mins and these people are so afraid to move the cab. I literally waited 1 hour past my logout time just because a senior hr was in a meeting and didn't show up on time. and once she came back she didn't even apologize and right away said we have a buffer so that it you have something important to do or you need to smoke you can do so. I mean like dude, just sit back and go home. why do you need to have 1 hour for a smoke break? just shut your filthy stupid mouth and mind your own business, don't even try to give unnecessary stupid excuses to cover it all up. a sorry would have sufficed. and also one more thing. this happened with a friend of mine. her cab was stopped in the middle of a highway and she was told to move to a new cab as there was some issue with the other cab. my friend was so scared and she called that stupid manager and he told her to sit in the new cab without even cross-checking with the transport department. she was so scared. it was literally 1-2 AM at night. I mean how can you even expect us to trust anyone in delhi and at some odd timings without any confirmation or security or anything?...Read More

Work Details

Work policy: first 3 months from office then wfh

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.