Kyndryl Desktop Support Engineer Reviews

Likes

Recognition and appreciation for work done. Many Learning oppurtunities . The salary increments are definitely more than my previous company.

Dislikes

No dislikes, like it so far

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The people in Kyndryl are very warm and friendly. The company recognizes that it is a people's choice and employee suggestions are consulted. Appreciate the way they're giving importance to us.

Dislikes

I have not got any promotion in the last 7 years. Also there are not many projects. I am struggling to find myself a different project.

Work Details

Work policy: Occasional WFH

Work days: Monday to Friday (Strict Timings)

Likes

Technological advancements, Growth opportunities, Work-life Balance - There is always something new to learn and explore, keeps the work exciting and intellectually stimulating. Overall, it's the blend of innovations, collaboration and opportunities for personal & professional growth that makes working in Kyndryl appealing to me.

Dislikes

Constant change, which is very common issue with all IT companies, the tech world evolves quickly, & it can be challenging to keep up with the new technology.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great leadership team and Purpose driven. Work-life balance is great. Very supportive manager !

Dislikes

Salary adjustment for long standing employees is average and could be improved, so skilled & experienced resources are retained and do not switch to another company just for better pay !

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. My manager's help to me to manage my personal & professional life is great 2. Upskill & learning options are available at ease 3. Lokesh Dulgach has been a great support. Its difficult to find a manager like him

Dislikes

NA

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, International Travel.

Likes

Nothing

Dislikes

Worst project which was assigned to me, never imagine this kind of project and management handle by kyndryl, I will never recommend to anyone to any of my friend.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Culture is good with a focus on client satisfaction

Dislikes

No scope for promotion and salary increment for many years. With the layoffs in recent months, job security is also a concern

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I need to grow financially My family is dependent on me Hence i need the job That’s why am still continuing. There is nothing i like.

Dislikes

If you are a junior in your team, everything, every work you have to do. If you ask any seniors they will just tell you back to do the work. They will make you feel YOU ARE THE JUNIOR, YOU SHOULD DO ALL THE WORK, IT DOESNT MATTER HOW MUCH WORK YOU ARE DOING, IF YOU ARE FRUSTRATED ALSO YOU CANT COMPLAIN ABOUT IT. There will be no oneto listen your shit.. people will log in attend the meetings discuss the daily work and then go to lunch dinner breakfast or god knows where. But if you have any important thing to do or you need leave you have to explain every one everything because you are a junior. If you ask any senior to do anything ( no matter you know or don’t know the thing) they will ask you back to do it but they will never take responsibility. My colleagues most of the time speak in tamil no matter if I understand or not....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company is evolving and investing in Employees upskilling

Dislikes

Manager driven company. No promotions and hikes. No Work life balance. Same old higher management. Full of politics.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home culture and Shift Allowances

Dislikes

No HR involvement or visibility Manager driven company No skip level meetings No career path connects with either Manager or HR Promotions may take upto 5-6yrs sometimes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I would specifically highlight Kyndryl India, as we do not get exposure to global accounts. Kyndryl India primarily focuses on building domestic clients. Your experience will largely depend on the client location and your internal management. Pros: 1. Kyndryl offers a competitive salary. 2. There are plenty of learning opportunities. If you are proactive and ambitious, managers may assign you multi-skilled roles. However, this often comes at the cost of work-life balance and lower appraisals, in exchange for gaining diverse experience. This approach is beneficial if you plan to do it for only a year or two. However, in the long run, it can negatively impact your health and overall well-being—regardless of whether you work regular hours or shifts....Read More

Dislikes

Concerns with Kyndryl India: 1. Manager-Driven Culture: Kyndryl India operates as a manager-driven company. While HR policies may look good on paper, they hold little real authority despite the company's size. Approaching HR for issues can sometimes lead to retaliation from managers, such as no promotion, increased workload pressureto push you toward resignation, fabricated low-performance reviews, verbal threats of termination, or even official email warnings. 2. High Availability Expectations: If you're in operations, management may expect you to be available at all times—even outside working hours. This stems from poor resource planning by sales and business teams, who aim to maximize profit margins by deploying minimal resources to projects. 3. Exploitation of Third-Party Vendor Employees: Senior Kyndryl managers often treat third-party vendor employees poorly. Since HR policies don’t apply to them, freshers are frequently exploited and work under extreme fear of being fired for minor mistakes. 4. Unclear Scope of Work & Client Pressure: The scope of work constantly shifts to accommodate client demands, increasing pressure on ground-level employees. Kyndryl India’s management is highly submissive to clients to maintain business and secure more projects. In some cases, managers develop personal relationships with client-side teams, ensuring their job security even if they underperform. This weak stance allows clients to take advantage of the situation. 5. Office Politics & Growth Struggles: Office politics plays a major role in career growth. Senior employees with good relationships move up easily, while junior employees struggle for promotions and appraisals. 6. Judgment Based on Availability, Not Quality: Employees are evaluated more on their availability than on the quality of their work. Since operations run with minimal staffing, managers prioritize those who are always accessible. As a result, Kyndryl’s global work-hour policies and leave policies become ineffective in India. 7. Challenges in Taking Leaves: Backup resources are scarce, making it difficult to take leave. Employees often end up working even when on sick leave. Taking planned leave for more than a week is a challenge. 8. Weekend Work & Limited Control Over Comp-Offs: You may be called in to work on your scheduled week off due to emergency activities or resource shortages. While compensatory offs are provided, they are often not on a day of your choice....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Dislikes

They are moving all the employees to CMC (bench) and asking to resign saying there are no projects in kyndryl currently. It's an unexpected things happening in kyndryl There is no job security .worst company I have ever seen

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

We have the opportunity to connect with different age of PPL.

Dislikes

It's a managerial based organisation.There is no dedicated HR. Our future is totally dependent on Manager of the project.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work life balance, no pressure for wfo, and multiple learning growth if you go under a good lead and manager

Dislikes

From 2024 the company is seeing some layoffs, sudden closing of operations in certain countries, very low or no hikes appraisals, very much uncertainty about the job security

Likes

Work life balance is great. Company policies are excellent 👍

Dislikes

Job security depends on company income. The restructuring lead to layoffs. The company is making stable process and inherited policies from ibm

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Kyndry leadership has destroyed company on all fronts. Through a defined strategy they will throw out the employees.. No projects

Dislikes

No transparency, leadership lies, mis management, polite toxicity, stabbing you from behind is common in kyndryl. No promotion, no job security, instant exit, politics, non sense policies. Please joining, validate what I said and add more dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.