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Engaged Employer

KocharTech

Compare

4.0

based on 2.1k Reviews

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KocharTech Customer Care Executive Kolkata Reviews

Updated 24 Dec, 2024

Overall Rating

3.5/5

based on 4 reviews

Rating distribution

9 (29.0%)

12 (38.7%)

3 (9.7%)

2 (6.5%)

5 (16.1%)

Category Ratings

3.5

Work-life balance

3.5

Skill development

3.3

Work satisfaction

3.2

Company culture

3.2

Job security

2.8

Salary

2.7

Promotions

What employees say about KocharTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

63% employees reported

Flexible timing

62% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

11 reviews

3.3

Rated by Men

15 reviews

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Top Mentions in KocharTech Customer Care Executive Kolkata Reviews

4 reviews found for "salary"

Return to all reviews

Customer Care Executive in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2024

Likes

all the members are very supportive

Work satisfaction - Good
Work-life balance - Good

Dislikes

salary very less as per the current market

Salary - Bad
Promotions - Poor

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Aug 2024

Likes

Nothing

Dislikes

Doesn't matter they just need reason to fire , less salary, office politics

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 03 Apr 2022

Likes

Company was not that bad. The work culture is very bad. Office politics pleasing the superior is the only key of Success. Performance does not matter.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Worse company with poor management. Gender Bias. Nothing is good over there. But yes salary gets credited on time. Worse Managers. Everyone is concerned about female employees over there.

Work Details

Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2020

Likes

This company is my first company and i learnt a lot ,thanks to giving a chance to prove myself.

Dislikes

There not giving me proper salary .

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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People also ask about KocharTech, Kolkata Customer Care Executives

Is KocharTech, Kolkata a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 4 employee reviews, it's clear that most customer care executives have an average experience working at KocharTech, Kolkata. Work-life balance holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about work-life balance and career growth on AmbitionBox.

Does KocharTech, Kolkata pay their Customer Care Executives well?

According to AmbitionBox reviews, KocharTech, Kolkata customer care executives rate their salary and benefits at 2.8 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about KocharTech, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer care executives, click here .

How is the work culture at KocharTech, Kolkata for Customer Care Executives?

Work culture at KocharTech, Kolkata for customer care executives is rated 3.2 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech, Kolkata for customer care executives, click here .

How is the job security at KocharTech, Kolkata for Customer Care Executives?

Based on 4 reviews on AmbitionBox, KocharTech, Kolkata's customer care executives rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at KocharTech, Kolkata. To read reviews about job security at KocharTech, Kolkata for customer care executives, click here .

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KocharTech Customer Care Executive Reviews by Locations

KocharTech Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 63% of employees reported t...Read more