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4.0

based on 2.1k Reviews

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KocharTech Customer Care Executive Kolkata Reviews

based on 31 reviews
Updated 24 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.5

Work-Life balance

3.3

Work Satisfaction

3.3

Company culture

3.3

Job Security

2.8

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in KocharTech Customer Care Executive Kolkata Reviews

31 reviews found

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Engineering - Software & QA
2w (edited)
unsurpassedalbert
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works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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People also ask about KocharTech, Kolkata Customer Care Executives

Is KocharTech, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 31 employee reviews, it's clear that most customer care executives have an average experience working at KocharTech, Kolkata. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does KocharTech, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, KocharTech, Kolkata customer care executives rate their salary and benefits at 2.8 out of 5, based on 31 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about KocharTech, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer care executives, click here.
How is the work culture at KocharTech, Kolkata for Customer Care Executives?
Work culture at KocharTech, Kolkata for customer care executives is rated 3.3 out of 5 by 31 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech, Kolkata for customer care executives, click here.
How is the job security at KocharTech, Kolkata for Customer Care Executives?
Based on 31 reviews on AmbitionBox, KocharTech, Kolkata's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech, Kolkata for customer care executives, click here.

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KocharTech Customer Care Executive Reviews by Locations

KocharTech Kolkata Reviews by Designations

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AmbitionBox has 31 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 63% of employees reported ...the working days at KocharTech as Rotational Shift. 62% employees reported the work timings at KocharTech as Flexible timing. Read more

Gender Based Ratings for KocharTech Customer Care Executive Kolkata

based on 26 reviews
3.5
Rated by 11 Women

Rated 3.7 for Work-Life Balance and 3.7 for Skill Development

women
3.3
Rated by 15 Men

Rated 3.4 for Salary & Benefits and 3.2 for Skill Development

men

Working Days for KocharTech Customer Care Executive Kolkata

based on 31 reviews
Rotational Shift
63%
Monday to Saturday
25%
Other
8%
Alternate Saturday off
4%

Work Timings for KocharTech Customer Care Executive Kolkata

based on 31 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 7pm)
62%
19%
13%
6% employees reported other strict timings

Shift Timings for KocharTech Customer Care Executive Kolkata

based on 31 reviews
Day shift
100%

Business Travel for KocharTech Customer Care Executive Kolkata

based on 31 reviews
No travel
70%
Within city
26%
Within country
4%
KocharTech Customer Care Executive Salaries in Kolkata
based on 71 salaries
₹0.7 L/yr - ₹4 L/yr
32% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for KocharTech Customer Care Executive Kolkata
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
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