KocharTech Customer Service Associate (Csa)Kolkata Reviews
based on 150 reviews
Updated 6 Jul, 2022
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.6
Company culture
4.6
Skill development
4.4
Work Satisfaction
4.4
Promotions/Appraisal
4.3
Job Security
4.3
Work-Life balance
4.3
Salary & Benefits
KocharTech is rated
4.6 out of 5 stars on
AmbitionBox, based on 150 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
4.6 out of 5 stars on
AmbitionBox, based on 150 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in KocharTech Customer Service Associate (Csa) Kolkata Reviews
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150 reviews found
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Popular
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Customer Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Nothing
Dislikes
Everything, first they hire you for the chat process then they will put their policies and make it a blended process but they will pay you for the chat process only apart from that they don't provide any leaves also doesn't matter if you have some in your bucket, the team leaders don't know how to behave and use non-professional languages.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2022
Likes
In this company there is many IJP. this is very great in career.
Dislikes
nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 May 2022
Likes
Management and HR team are great, suitable for freshers and experienced too.
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2022
Likes
Very Good Company. Best company here. Service are very good. Salary also good.
Dislikes
Nothing................
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Jul 2022
Likes
Nothing to like as a new joinee
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello, Thanks for sharing your views with us.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2022
Likes
Environment is very good..job security also good..
Dislikes
Icici process... salary is not increasing
Work Details
Going on
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Omt Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2022
Likes
Nothing
Dislikes
Nothing to do..... thankyou
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
KocharTech.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is huge cafeteria nd gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike.
Firstly this is the best option for freshers to grow their career in BPO sector. Kochar is one of the best BPO center with many clients. The training period was really so good and enjoying one with trainer and other friends. The management was also good...Anybody can build a good carrier with this company..
Dislikes
Where i trained for swiggy tr2 room's ac was so disgusting,properly not working..And sometimes after ac turned off automatically. Its a bad experience for me..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
All our office stuffs are too good , they are very helpful , and our HR's are so good and our tariner trained us very well .. I'm happy to be a part of Kochar Tech .
Dislikes
I'm so happy with Kochar Tech but I think there is a little issue with cantten , like we can't bring non-veg food or even we can't eat any non-veg in the building. I thik this is not good .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
Thank you for giving me this opportunity.You can thank someone for something small, like making time to meet with you or providing you the chance to learn something new. It's common to thank hiring managers for giving you the opportunity to interview with them...
Dislikes
Washroom not clean. Water not proper purify.. Ac is also not working properly🥲
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2022
Likes
1. Good environment in the office.
2. Giving best opportunity to the employees.
3. All members are very friendly.
4. Providing best work experience to the employees
5. They are also providing best services to their customers.
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2022
Likes
Well and professional.
Employees are friendly to everyone.
Policy is well.
Transparency in working.
Located in well communicated area.
Dislikes
Non veg food not allowed.
Sickroom not available.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2022
Likes
This is my first job... And its a good experience to work with kochar tech.... All seniors and employees are very good and helpful. For freshers this is a best working environment...
Dislikes
Nothing.......
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
Working here is a really good experience and it's a very good experience for the freshers.I really liked the work ethic of HR Moinul Hassan and trainer Koyel Das.
Dislikes
Ac doesn't work properly sometimes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 18 May 2022
Likes
It's a pretty well organised BPO service. It is one of the few organizations. Environment is too good. I would recommend you to go for it.
Dislikes
Nothing........
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2022
Likes
The seniors here are very friendly & made me feel comfortable and very polite in approach and behaviour.
Dislikes
I faced issues with drop at night shift.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2022
Likes
Providing OT' s , incentive and management is also good.. cooperative trainers and hr's
Dislikes
Salary is same for freshers and experienced persons
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
Good infrastructure as well as good working atmosphere at the highest level........
People also ask about KocharTech, Kolkata Customer Service Associate (Csa)s
Is KocharTech, Kolkata a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 150 employee reviews, it's clear that most customer service associate (csa)s have a positive experience working at KocharTech, Kolkata. Company culture holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 4.3. Read reviews about company culture and salary & benefits on AmbitionBox.
Does KocharTech, Kolkata pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, KocharTech, Kolkata customer service associate (csa)s rate their salary and benefits at 4.3 out of 5, based on 150 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that KocharTech, Kolkata is generally seen as a place that values and rewards its workforce fairly. You can know more about KocharTech, Kolkata's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer service associate (csa)s, click here.
How is the work culture at KocharTech, Kolkata for Customer Service Associate (Csa)s?
Work culture at KocharTech, Kolkata for customer service associate (csa)s is rated 4.6 out of 5 by 150 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at KocharTech, Kolkata. To read reviews specifically about work culture at KocharTech, Kolkata for customer service associate (csa)s, click here.
How is the job security at KocharTech, Kolkata for Customer Service Associate (Csa)s?
Based on 150 reviews on AmbitionBox, KocharTech, Kolkata's customer service associate (csa)s rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at KocharTech, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at KocharTech, Kolkata for customer service associate (csa)s, click here.
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