KocharTech Customer Support ExecutiveKolkata Reviews
based on 26 reviews
Updated 17 Oct, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.3
Company culture
3.3
Salary & Benefits
3.2
Work Satisfaction
3.2
Skill development
3.1
Promotions/Appraisal
3.1
Job Security
3.0
Work-Life balance
KocharTech is rated
3.1 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
3.1 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in KocharTech Customer Support Executive Kolkata Reviews
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26 reviews found
Sort by:
Popular
Customer Support Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Team work
Dislikes
Team manager feedback
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jan 2024
Likes
Nothing
Dislikes
Thwe forced employees to attain call 7/8 hours long. After 7 hours of taking call they do not want to give a brake. They tell 1 hour brake but they forced employee to work 8.40 hours and forced to do overtime.
They forced me to take calls 8 house and dis not give a brake even they did not allow a me to go to toilet. I feel pain in left side of my chest and I lave the job. This is not an office this is a hell. Please do not join the company because people of this company have no murcy....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jan 2023
Likes
Nothing.
Dislikes
HR department is so lazy and don't bother about your further career. I have reassigned from the place on 20th Jan and they have proceed with the exit process on 31st Jan which cause delay in release letter. Also delay in salary.
Work Details
Work timings: Flexible Timings
Customer Support Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 May 2023
Likes
You will get the salary on time.
Dislikes
Behaviour issue
Customer Support Executive in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Worst company ruined my life.
Dislikes
Worst company ruined my life.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2022
Likes
Good cafeteria. And teammates are supportive.
Dislikes
Salary is too low. And the management never think for increasing of salary.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello, Thanks for sharing your views with us.
Customer Support Executive in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Jan 2024
Likes
I've learnt so many things nd good environment
Dislikes
Salary increment not so high
You are reading trusted reviews. Keep reading to find out more about
KocharTech.
Customer Support Executive in
Kolkata
Full Time
·
Operation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2022
Likes
All Good
Dislikes
Systems Issue, Drinking water issue, AC not working
Thanks for sharing your honest feedback.
We highly appreciate your efforts.
Customer Support Executive in
Kolkata
Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2022
Likes
Work environment is good, everyone is very supportive and friendly. Good place for starting your career. There is huge opportunities available for your future growth.
Dislikes
As of now everything is fine, and nothing much to say.
Work Details
As of now it's going well.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Swiggy Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2022
Likes
The interview processes are very good and each and every department hr team are strong
Dislikes
AC is not working sometimes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2022
Likes
All staff are supporting and helping
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2022
Likes
Very good environment very supportive colleagues and as well as hr and seniors
Dislikes
Nothing
Work Details
Nice one
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2022
Likes
All good
Dislikes
System Issue Drinking Water Issues Ac Not working
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Executive in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
There should be a negative marking also....1 star also is not justified.
Dislikes
Nothing is good.From Management is horrible, terrible.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Apr 2022
Likes
Supportive work environment
Dislikes
Nothing yet
Work Details
Nice
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Swiggy chat Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2022
Likes
Worst organization ever
Dislikes
Disgusting management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2022
Likes
All good
Dislikes
system's issue .. water issue drop issue
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Kolkata
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2021
Likes
There is nothing to like.
Dislikes
Operation management is so poor. They force for overtime without pay.
People also ask about KocharTech, Kolkata Customer Support Executives
Is KocharTech, Kolkata a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 26 employee reviews, it's clear that most customer support executives have an average experience working at KocharTech, Kolkata. Company culture holds the highest rating at 3.3, while work-life balance is rated the lowest amongst all factors at 3.0. Read reviews about company culture and work-life balance on AmbitionBox.
Does KocharTech, Kolkata pay their Customer Support Executives well?
According to AmbitionBox reviews, KocharTech, Kolkata customer support executives rate their salary and benefits at 3.3 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KocharTech, Kolkata's customer support executives salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer support executives, click here.
How is the work culture at KocharTech, Kolkata for Customer Support Executives?
Work culture at KocharTech, Kolkata for customer support executives is rated 3.3 out of 5 by 26 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech, Kolkata for customer support executives, click here.
How is the job security at KocharTech, Kolkata for Customer Support Executives?
Based on 26 reviews on AmbitionBox, KocharTech, Kolkata's customer support executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech, Kolkata for customer support executives, click here.
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