iQor Global Services Customer Success, Service & Operations Department Noida Reviews

Likes

It's environment is good but some are not good .

Dislikes

They have not permanent job at that time and here is one of the major issue is job security.

Work Details

Work policy: It's basically a wonderful job so they have not work from home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Mangement is worst they hired agent for sale time and start firing them after sale end they only promote to buttering people the Janet joseph she is the worst person in the process .......

Dislikes

I was in the Walmart chat process there is no disliking from the process only the mangement

Likes

Nothing, Worst company ever

Dislikes

This type of organization are playing and ruining time efforts and skills of every individual this organization should be banned. There appears to be lack of communication or proffesionalism and effective communication in managing teams and addressing employs concerns .I strongly suggest providing training to you management to your HR's on how to interact with employees respectfully and handle team management responsibilities effectively ....Read More

Likes

Nothing to like

Dislikes

No work life balance, job security and opportunities for permanent roles. They pull you for SMEs, TLs, Trainers, and QAs and once the seasonal business grows, they send you back to the associate role. They never work on upskilling individuals but uses them and send them back to so the associate role ie taking chats. Sheer politics and favouritism is there within the management for which no one takes action and we have no option to left with other than leaving the job....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

I am writing to express my concerns regarding the compensation practices in our organization. Specifically, I have observed a significant disparity between the salaries of long-tenured employees and those of newly hired agents. Employees who have been with the company for over two years, including myself, are on a salary range of ₹30,000 to ₹34,000. In contrast, new hires are reportedly being offered ₹45,000 to ₹50,000. Additionally, regular salary increments aligned with company policies and market standards appear to be lacking, which has left me feeling undervalued in my current role as an SME. I believe that providing fair and competitive compensation to tenured employees is essential for fostering satisfaction and motivation within the workforce. Recognizing the contributions of agents with more than two years of service by aligning their salaries with market standards not only ensures equity but also enhances their commitment and productivity. Offering better opportunities and salary structures will not only value their dedication but also create a positive work environment where employees feel appreciated and empowered to excel. After careful consideration, I have decided to seek new opportunities that align with my professional expectations. As such, I plan to resign from my position by January 2025 or earlier. I trust you will take this feedback into account to ensure fairness and retention of valuable employees. Please let me know if you would like to discuss this matter further....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timings

Dislikes

Management They run the business as if it's belong to their parents company They always promote people who are loyal to the management, it's doesn't matter that person has any quality and experience or not. Worst Management

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The location noida 63,

Dislikes

*No Motor bike parking at peak hours *No lockers available for mobiles. Very slow n tedious process fallowed. * Cafeteria is far away. It's a general cafatira open for every one. III rd class. * They have a very heigh F.T.E attrition rate either they leave or are fired. * Force u to come on atleast 2 Saturdays. * Small company too much of politics.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working Environment, Culture, Senior management

Dislikes

Nothing