Infosys BPM Technical Support Analyst Reviews

Likes

They give free learning materials for cloud topics and provide free certification vouchers.

Dislikes

In last three years they don't provide the salary hike and promotion. Even though I have best performance.

Work Details

Work policy: it depends upon the team.My team 5 days per week, others teams 2 or 3, days per week

Work days: Monday to Friday (Flexible Timings)

Likes

Has good job security and opportunities over many locations if want a change.

Dislikes

If want good increment in salary at appraisal and promotion, it's definitely not possible here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Excellent Work Life balance, flexible timings, opportunity to learn at your own leisure

Dislikes

Poor salary and benefits, clueless leadership, lavk of transperancy, extremely difficult to move across teams/units

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Work Details

Work timings: Flexible Timings

Likes

Dislikes

Likes

Dislikes

Likes

Dislikes

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Likes

If you prioritize work-life balance and job security over a high salary and skill development, this is the right place for you. However, if you're aiming for significant professional growth, this company may not be the best fit

Dislikes

I strongly dislike the salary they offer, especially since BPM employees do the same work in projects but are treated as secondary resources with no priority. Compared to Infosys Ltd, the talent level is lacking, and management does nothing to address this biased system. Avoid joining Infosys BPM—opt for Infosys Ltd instead, as both roles end up doing the same work once assigned to a project.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the key advantages of working at Infosys BPM is the work-life balance it offers, depending on the project and team. The company provides job stability, structured processes, and opportunities for learning and career growth. Salary-wise, it is competitive for the industry, but the main benefits come from the overall work environment, upskilling programs, and global exposure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The process of work

Dislikes

Management issues and being back to the employees as schooling, no proper security to the employee which includes(transport, medical Facilities), and no proper shift allowances.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Toxic environment on the floor. The worst management and don’t even know how to handle a project properly. No professional behaviour on the floor. Schools and colleges are still better than this stupid organization.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

My manager Ratiesh Chandran had been so supportive with me and my team mates that I didn't care about the less pay, almost no hike for 5 years. Later on I had my personal commitments for which I had to switch to different company.

Dislikes

The pay structure is as bad as it gets. They didn't pay for current employees who are working for them for the long time and they are paying more to those who are been hired from external source. Please pay attention to this.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Workculture is good, policys also exllent towords the exllent

Dislikes

Closely observed partiality by Senior, Few manger has been hired from retail mall who dosent know the attration, shrinkage or monthly stack calculation formula's, HR will listen to Manger and oversight emplyees issues. Very bad politics in infosys, Lack of promotion and Hike, demotivated mangers and floor process, Fake appraisal review took and benefit will get only limited people, No use to prove senior with required data point for correct thing. If you are good in 'Chatu ' then you will be happy 😂 still i am working in ops and this is reality 😞 Policys of infosys are exllent at all level but same is wiping and throughing out by managers 😞...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

To be very honest i did not like anything.

Dislikes

Work- life balance, Bossy Culture, South Indian dominance, Company Culture, Very Rude Senior Management who only shouts during Meeting, No increments, No Skill development Management only talks about we have to win deals, AVP’s create a toxic environment by scheduling calls on Saturday and Sunday and shouts on them.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning and Development.

Dislikes

Manager are doing back stabing and personalised their power position. Manager need comfort zone .do not like to take higher position.and removing employee.

Work Details

Work policy: Manager choice option.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.