IGT Solutions "Working Hours Shift" Reviews

Likes

Met some nice friends in the company

Dislikes

First of all the company should plan the shift timings. We are not robots to work for any shifts which they like. Eg: changing 4 shifts in a month is not what I expected in that company.

Likes

Facilities, skill development , regular IJPs

Dislikes

Shift timings is a big issue

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

You get salary on time

Dislikes

Shift timings

Likes

The only thing about working here is good infrastructure

Dislikes

It's just about picking up calls ,no any other development areas Come pickup calls and go home that's it nothing above this .... Nothing below this No learning Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt man agement reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously</mark>..... These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only companies infrastructure ..

Dislikes

Work life balance ... It will became hell in IGT Rotation week off :: not only rotational week you have to be ready for rotational days also one day your shift timing is 10-7 bt another day it will became nite shift another day 6-3 something like that you will not able to select by your own </mark>.. Week off : the say you that 6 day working but no its 7 day working is your TL ask you to come on week off you have no option to denie .. yes their is double pay on that day but your life became hell... Over time : they say you that sometime you have to do OT but no 25/30 you have to do you have no choice and OT paid is 50/hr they say u that 100 but its 45-50 .. every day you have target and without completing your target you will not allow to logout.. and every day you have to work for 12-13 hrs ..in office only . No mobile phone - your mobile phone will be kept outside in a locker you will get 2 15min break and a 30min break . Training time: is around 21 day classroom + 1 month of On job training the say you that 14 days on job training but no ... Some are working there from sept 2023 ans in fab 2024 till they have not get there certificate. But classroom training is fun you will enjoy 21 days if your trainer is nice . 30 days notice period You will get sik just in 2 month and also if you think that i will take sik leave ..no you have to submit document for that also other wise your salary will get detected .. And the force you to come for half day f you have fever cold cough only hospitalize they allow for sik leave .. paid leave : this is funny thing in IGT you have to inform atleast 10-7 days before ..for 1 -2day week that totaly upon your TL 95% time they will denie and allow you only one day and if you will inform within 7 days your salary will get detected .. 1 side cab in odd hours .. means only in 9 pm 11 pm 2pmm and 3,4,6 Am you will get But if you are not taking cab your TL will makr your cab and your salary get detect 100rs per Not reporting on cab.. atleast 300-400 each month get detected like this and you will get this in next month salary .. Your TL will say only soory to you and he will assure you that in next month you will get that ... Over all In IGT your lofe became hell.. if you think that you will search another job and leave this no you will not get time to go for check in any other company.. you have to leave first...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing. Honestly, if there was one, I'd happily write about it.

Dislikes

Everything. Shift changes every week. Imagine working in a night shift and boom! The next week your doing 6-3am shift. Cab facility is a pain in the... Rude drivers, late drops, early pick ups, you name it. You get close to managers, and you'll get promoted easily, even if you're pro cess knowledge is ZERO. Computers don't work well. You're working and all of a sudden your system shuts down. Employees sacrifice their log in hours just because there are not enough functioning systems available. The only time you'll have working systems available is when client visit is due. Salary deductions are frequent. Your payslip will have anomalies every month. False deductions are a norm here. Don't expect fancy gifts on Diwali. The best you'd get is a sandwich. So, the bottomline is that this company should be avoided at all costs. I'm glad I quit after 6 months. This company is a disgrace to BPOs....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Job at IGT gets you to have the status of "employed".

Dislikes

In the name of rotational shift they will change your shift every week. No washroom breaks. You may have to work straight 5 hours without a single minute's break. If you change your Aux and date and take a breather or make a run to the washroom, they will use this as ground for termina tion and quote this as work avoidance. There's mandatory over time for which you may or may not get paid. It is the job of management and team leader to find ways to deduct your over time money. Oh! I completely forgot! In the name of cab service (deductible from your salary) you will be dropped 2 hours prior to your shift and after a shift of 8 hours they can at their wims decide to extend the shift by another hour or two.( PS, As mentioned above, don't expect to get paid for this extra work)...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Structure

Dislikes

As I currently works at IGT Solutions. Here are some potential dislikes: 1. High Workload: Some employees have expressed concerns about a heavy workload at IGT Solutions. The company may have demanding deadlines or insufficient staffing levels, leading to long working hours and increased stres s levels</mark>. 2. Lack of Work-Life Balance: Due to the nature of the industry and workload demands, maintaining a healthy work-life balance can be challenging for some employees at IGT Solutions. This may result in limited personal time and potential burnout. 3. Limited Growth Opportunities: Some individuals have mentioned that the growth opportunities within the company can be limited. It is possible that promotions and career advancement may not be as readily available as desired, leading to a sense of stagnation or frustration. 4. Communication and Collaboration: A few employees have raised concerns about communication and collaboration within the organization. They may feel that information sharing is not efficient, leading to misunderstandings and delays in completing tasks. 5. Compensation and Benefits: Some individuals have expressed dissatisfaction with the compensation and benefits offered by IGT Solutions. They believe that their salaries may not be competitive compared to similar roles in the industry, and there may be limited additional perks or benefits provided. 6. Lack of Employee Recognition: Some employees have reported feeling undervalued or underappreciated for their contributions. A lack of recognition for their work can impact motivation and job satisfaction....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing good in this company

Dislikes

They don’t have time management and respect towards the employees they will fire you whenever they want to cab facilities are stupid if you are from delhi they will pick you up 3.5 hours before the shift no job security total waste of time

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Easy work/incentive.

Dislikes

No work life balance. Need to handle dual chats for 8 hours straight and paid very less. Please do not join if you want stable work life balance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are freshers then only join this company to learn about the industry

Dislikes

No salary hike, no break during shift, pickup will be done 3hr prior to shift timings, drop will be start 40min after shift end. No fun activities no employee connection.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.