IGT Solutions is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Associate Voice in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Apr 2024
Likes
1.There is retention bonus to fool you guys
2. You are eligible to fill IGP’s after 9 months in the company. It’s good for those who wants to be Team leader, Assistant Manager etc. And not that easy to achieve.
Dislikes
There are so so things to disappoint you guys:
1. Poor transport - If you somehow missed your cab then be prepare to go by yourself at 1:00am in the night( think what it’s feels like in the bone chilling cold weather)
2.salary and incentive discrepancy were there in IGT.
3.Poor infrastructure and management- you are on call and simultaneously constructions is also going on the floor feel’s disgusting....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Good for freshers but there is lot of politics even not increase sallery also not given any promotion I am working from last 2yr but no promotion not increase sallery as well
Work Details
I learnt everything on job I got experience of handling team and many things I learnt in igt
Work timings: Flexible Timings
Work related travel:This is a desk job.
Associate Voice in
Pune
Special Assistance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Sep 2021
Likes
The work culture is good I have got a supportive TL and Team
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
BPO Executive in
New Delhi
Full Time
·
Product Management - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Sep 2024
Likes
There is ntg to like in igt manager tl are very rude they don't care about expert heath .They are only concern about the targets.If we are performing good they will never appreciate that .They will never increase salary , they will only increase the work load.
Dislikes
If will never give sick leave in any situation we have to work and complete our target in small thing they will raise a warning Letter please don't work in igt you will get depressed only.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 May 2024
Likes
All are good here
Dislikes
All are good only impacted 6 days working because in one week off it's difficult to handle house work as well our refreshment plan for outing or think about future growth else family is staying Noida so prefer to Noida else week off should be 2 days in a week meal service missing
Real Time Analyst in
Bhopal
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Good
Dislikes
Good company good culture 👍
Work Details
Work days: Monday to Friday
(Flexible Timings)
Process Trainer in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Management is very good and work culture is very excellent.
Dislikes
Transport system.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Quality Evaluator in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2024
Likes
Awsum time spending in IGT Solution.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Manager WFM in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Food
Dislikes
Salary structure not good as others.
Lead Quality Analyst in
Chennai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Good for learning
Dislikes
No proper management
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
IGT is great in giving promotion in terms of position but it was very poor to increase salary of their employees
Dislikes
Igt is good but appraisal process is very pathetic
Work Details
Work policy:
It was almost work from home but sometimes they call office for 2 weeks
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Trainer in
Chennai
Full Time
·
University Level Educator Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Great place to work
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Process Trainer in
Pune
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Great company to work
Dislikes
Nothing
Other IGT Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
MIS Data Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Overall that' nice place to work
Healthy environment
Supporting culture
Need good boundation along with tem members
Dislikes
For career path upskilling there is no platform
No perks or appreciation for good work even if client is appraising your job.
No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Email Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Just a few of the ram members I've got are really good fortunately.
Dislikes
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Claims Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
the senior management system is the worst and doesn't support them.
there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
Dislikes
management system very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
CSR Executive in
Chennai (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
There is nothing good in IGT only attitude igo and demeaning things of the seniors.
Dislikes
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞
Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
There is nothing to like about this company as they will always take you for granted.
Dislikes
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
The only thing about working here is good infrastructure
Dislikes
It's just about picking up calls ,no any other development areas
Come pickup calls and go home that's it nothing above this .... Nothing below this No learning
Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor
Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously.....
These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Dislikes
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
The company is all about show and there is nothing to be happy about. When you join the company , the first impression would be good as the area where they do training and interviews is very well and full developed however, apart from that all other things are very bad and not working. They are totally opposite.
Also, they do not let you take leaves as per your choice and will ensure that you work for more than 12 hours a day by giving you unnecessary work and that too at the time of logout. And if you fail to do that, the next day they will either issue a documentation or either boycott you and make you feel that you do not exist.
The senior management will force you to do unethical things and they if anything goes wrong, they will not support you and will run away.
Als, they fool there clients by giving such data which is not available and charge money as well in the name of things and the salary structure is also very bad and no benefits and unnecessary deductions.
This used to happen in Indigo process as I used to work there....Read More
Dislikes
The cab facility is very bad and in fact the senior management is very very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Why do you ever want to stay at a place where an employee is neither respected nor seen as an asset? Worst of all company can work in
Starting from Hr to Manager every single person have zero skill to look after a team
Dislikes
Poor team leaders
Untrustworthy management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
When I was the employe of IGT, I love the Claims process in which we handle passengers post journey claims on behalf of Royal Dutch Airline KLM and Air France. The process at that time was very smooth and good. But last 4-5 months the process is going very bad way beacuse new GM is not good also he don't know how to work claims process, he comes from calling process to Claims department he haven't any experience....Read More
Dislikes
Work culture in KLM Claims process
Very bad management ( GM, AM, and Some of TL )
They do not cater any preferences.
They do not understand employes feelings aur situations they need only target and AHL if in the process works AHL then why you need target???
I'm very disappoint for Claims department.
People also ask about IGT Solutions's Associate Voices
How is IGT Solutions to work for?
IGT Solutions is rated 2.5 out of 5, based on 5 reviews by employees on AmbitionBox.
IGT Solutions is known for Skill development which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 2.9 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 2.5 at IGT Solutions by 5 employees. While job security is rated 2.5 and work-life balance is rated 2.5 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.