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Full Time
Operations Support Department
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Overall that' nice place to work Healthy environment Supporting culture Need good boundation along with tem members
For career path upskilling there is no platform No perks or appreciation for good work even if client is appraising your job. No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Full Time
Voice / Blended Department
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Salary on time
I have worked this prestigious organisation for good time but it wasn't easy and very fruitful. Top management is poor and lethargic. Usually are humiliating others. Corporate politics is a crucial requirement to survive here. Lobing in the Top level is the Focus of few in the authority.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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I worked in 2 processes over tjere , Expedia was fantasic and fabulous but KLM is worst.
KLM process
Full Time
Operations Department
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Good work environment in IGT
Nothing is dislike able
Full Time
Operations Department
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Place to learn
Once you learned. Ensure you move forward
Full Time
Operations Department
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Salary & Benefits
Full Time
Operations Department
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Their policy
Company is not paying that much salary what agent capable of
Full Time
Sales Support & Operations Department
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0 likes
Everything very bad service
Full Time
Operations Department
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Fraudester company, making employees false liable for retention bonus,
Whole company itself, the HR name Karuna, such worst one that ever could see, do not know how does they say themselves as HR, even though if they don't deserve tht position
Full Time
Voice / Blended Department
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WORST management poor
managment poor no one culture managers poor
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Very disappoint service
Very disappoint service 😔
Work days: Monday to Saturday (Strict Timings)
Full Time
Voice \/ Blended Department
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Some are good
Management should not traumatise employee because of their power and partial behaviour against employees just because they are not agree to be part of their dirty politics ,just because employee needs to work because of their family and want to support, management should not take advantage of such situations. Such situations force employees for sucidal thoughts
Full Time
Back Office Department
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Nothing. Nothing nothing nothing nothing
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity 😂😂😂. Worst work environment and worst work culture.
Full Time
Non Voice Department
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Just the salary on time.
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Full Time
Back Office Department
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If you are in any back office process, life is little bit easier, though less salary.
Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Just a few of the ram members I've got are really good fortunately.
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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the senior management system is the worst and doesn't support them. there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
management system very bad
Work days: Rotational Shift (Flexible Timings)
Full Time
Non Voice Department
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There is nothing good in IGT only attitude igo and demeaning things of the seniors.
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞 Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
Full Time
Back Office Department
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There is nothing to like about this company as they will always take you for granted.
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The company is all about show and there is nothing to be happy about. When you join the company , the first impression would be good as the area where they do training and interviews is very well and full developed however, apart from that all other things are very bad and not working. They are totally opposite. Also, they do not let you take leaves as per your choice and will ensure that you work for more than 12 hours a day by giving you unnecessary work and that too at the time of logout. And if you fail to do that, the next day they will either issue a documentation or either boycott you and make you feel that you do not exist. The senior management will force you to do unethical things and they if anything goes wrong, they will not support you and will run away. Als, they fool there clients by giving such data which is not available and charge money as well in the name of things and the salary structure is also very bad and no benefits and unnecessary deductions. This used to happen in Indigo process as I used to work there....Read More
The cab facility is very bad and in fact the senior management is very very bad
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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