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1 review found
Catering Executive in Kolkata
Catering Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
I don't like at all...Full of politics
Dislikes
Management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Hectic and Pathetic
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
Nothing
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Senior Associate in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Nothing...in this company are very worst and unhealthy Management and Trainer Ejaz Hasan is the very idiot and fool and he always humiliated staff on the floor
Dislikes
Management and HR department is very very worst and unexpected reaction 😞😭
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WORST management poor
Dislikes
managment poor no one culture managers poor
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Supervisor in Gurgaon / Gurugram
Full Time
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
You can’t get promote here they promise to promote but when the time comes they wont
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Life's most terrible experience, environment is so bad , I have to provide one information before some days ago I was went on break and my friend refresh my break due to this behaviour they terminate me not an issue for that but in front of me one girl raised a posh complaint against one TL but no one is there to take an action for this , for girl's this is not a good company please request to all don't join like this company...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
You just get some pocket money.
Dislikes
Politics, low salary, no value of talented and deserving employees. You can grow here if you are good at buttering or you have good connections.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Ticketing Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Nothing to like.
Dislikes
Worst management worst culture.Worst company.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Senior Associate in Pune
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Company culture and atmosphere is good
- Skill development - Good
Dislikes
Work pressure and salary issue
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Frankly say poor
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture
- Salary - Good
- Job security - Excellent
- Work-life balance - Good
Dislikes
Politics power
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
They teach you GDS
- Skill development - Good
Dislikes
No Hr support. Alot politics to go ahead. Favouritism is at peak
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
I didn't liked it neither I enjoyed it.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Guest Service Associate in Pune
Customer service Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
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Likes
It felt very nice to work with Igt I gain lots of thinks .....
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
None
Work Details
It was pleasure to work with the team
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other IGT Solutions Reviews
Process Associate in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
Nothing really, it was a disaster working with them.
Dislikes
I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
Sis not like anything.
Dislikes
I have been working here from 2017 and what they do @rina mayank senior manager from egncia she was chasing me to left the organization from last 3 months with dimple team leader of quality egencia than they both telling me will fire you. When I complain about them they fired me without any reason.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Supervisor and Team Lead in New Delhi
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
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Likes
Some are good
Dislikes
Management should not traumatise employee because of their power and partial behaviour against employees just because they are not agree to be part of their dirty politics ,just because employee needs to work because of their family and want to support, management should not take advantage of such situations. Such situations force employees for sucidal thoughts
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Process Associate in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Nothing. Nothing nothing nothing nothing
Dislikes
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity 😂😂😂. Worst work environment and worst work culture.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Just the salary on time.
Dislikes
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Process Associate in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
If you are in any back office process, life is little bit easier, though less salary.
- Job security - Good
Dislikes
Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
MIS Data Analyst in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall that' nice place to work Healthy environment Supporting culture Need good boundation along with tem members
- Work-life balance - Good
Dislikes
For career path upskilling there is no platform No perks or appreciation for good work even if client is appraising your job. No promotion or next level criteria even if you fulfill minimum qualifying criteria
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Email Customer Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just a few of the ram members I've got are really good fortunately.
- Job security - Good
Dislikes
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Claims Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
the senior management system is the worst and doesn't support them. there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
Dislikes
management system very bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
CSR Executive in Chennai (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
There is nothing good in IGT only attitude igo and demeaning things of the seniors.
Dislikes
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞 Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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AmbitionBox has 1 IGT Solutions review submitted by IGT Solutions employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if IGT Solutions is the right company for you. 100% of employees re...ported the working days at IGT Solutions as Rotational Shift. 100% employees reported the work timings at IGT Solutions as Flexible timing. Read more- Home >
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