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ICICI Bank

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4.0

based on 37.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Senior Customer Service Officer Reviews

Updated 19 Nov, 2023
Overall Rating
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4.1/5
based on 5 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

4.0

Salary

4.0

Promotions

3.9

Company culture

3.8

Work satisfaction

3.7

Work-life balance

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

40% employees reported

Flexible timing

Flexible timing

48% employees reported

Within city

Within city

52% employees reported

Gender based rating

4.1
female

Rated by Women

23 reviews

4.1
male

Rated by Men

27 reviews

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Top Mentions in ICICI Bank Senior Customer Service Officer Reviews

5 reviews found for "salary"

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People also ask about ICICI Bank's Senior Customer Service Officers

Is ICICI Bank a good place to work for Senior Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 5 employee reviews, it's clear that most senior customer service officers have a positive experience working at ICICI Bank. Job security holds the highest rating at 4.1, while work-life balance is rated the lowest amongst all factors at 3.7. Read reviews about job security and work-life balance on AmbitionBox.
Does ICICI Bank pay their Senior Customer Service Officers well?
According to AmbitionBox reviews, ICICI Bank senior customer service officers rate their salary and benefits at 4.0 out of 5, based on 5 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ICICI Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about ICICI Bank's senior customer service officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for senior customer service officers, click here .
How is the work culture at ICICI Bank for Senior Customer Service Officers?
Work culture at ICICI Bank for senior customer service officers is rated 3.9 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Bank for senior customer service officers, click here .
How is the job security at ICICI Bank for Senior Customer Service Officers?
Based on 5 reviews on AmbitionBox, ICICI Bank's senior customer service officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for senior customer service officers, click here .

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ICICI Bank Senior Customer Service Officer Salary
based on 176 salaries
₹1.6 L/yr - ₹4 L/yr
11% less than the average Senior Customer Service Officer Salary in India
View more details
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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