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ICICI Bank
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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509 reviews found
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People also ask about ICICI Bank's Customer Service Officers
Is ICICI Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 509 employee reviews, it's clear that most customer service officers have a positive experience working at ICICI Bank. Job Security holds the highest rating at 4.3, while work-life balance is rated the lowest amongst all factors at 3.7. Read reviews about job security and work-life balance on AmbitionBox.
Does ICICI Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, ICICI Bank customer service officers rate their salary and benefits at 3.8 out of 5, based on 509 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for customer service officers, click here.
How is the work culture at ICICI Bank for Customer Service Officers?
Work culture at ICICI Bank for customer service officers is rated 4.1 out of 5 by 509 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service officers, click here.
How is the job security at ICICI Bank for Customer Service Officers?
Based on 509 reviews on AmbitionBox, ICICI Bank's customer service officers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer service officers, click here.
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ICICI Bank Customer Service Officer Reviews by Locations
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- ICICI Bank Customer Service Officer Bangalore / Bengaluru Reviews
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Gender Based Ratings for ICICI Bank Customer Service Officer
based on 482 reviews
Rated by 182
Women
Rated by 300
Men
Working Days for ICICI Bank Customer Service Officer
based on 509 reviews
Monday to Saturday
49%
Alternate Saturday off
33%
Monday to Friday
12%
Other
4%
Rotational Shift
2%
Work Timings for ICICI Bank Customer Service Officer
based on 509 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 6pm)
40%
8%
8%
44% employees reported other strict timings
Shift Timings for ICICI Bank Customer Service Officer
based on 509 reviews
Day shift
100%
Business Travel for ICICI Bank Customer Service Officer
based on 509 reviews
Within city
61%
No travel
30%
Within country
7%
International travel
1%
Within the city
1%
5%
less
than the average Customer Service Officer Salary in India
View more details
International/On-site exposure
2 total
responses
Free meal
2 total
responses
Health insurance
31 total
responses
Child care facility
11 total
responses
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