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ICICI Bank

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4.0

based on 36.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Service Officer Reviews

based on 509 reviews
Updated 22 Oct, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.3

Skill development

4.1

Company culture

3.9

Promotions/Appraisal

3.8

Salary & Benefits

3.7

Work Satisfaction

3.7

Work-Life balance

Top Mentions in ICICI Bank Customer Service Officer Reviews

509 reviews found

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Top ICICI Bank Customer Service Officer Interview Questions

Q1. Difference between Saving and current accounts?
View answers (3)
Q2. What do you know about banking?
View answer (1)
Q4. Different types of accounts
View answer (1)
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People also ask about ICICI Bank's Customer Service Officers

How is ICICI Bank to work for?
ICICI Bank is rated 4.2 out of 5, based on 509 reviews by employees on AmbitionBox. ICICI Bank is known for Job Security which is rated at the top and given a rating of 4.3. However, Work-Life balance is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.8 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 509 employees. While job security is rated 4.3 and work-life balance is rated 3.7 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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Gender Based Ratings for ICICI Bank Customer Service Officer

based on 482 reviews
4.0
Rated by 182 Women

Rated 4.1 for Job Security and 4.0 for Skill Development

women
4.4
Rated by 300 Men

Rated 4.5 for Skill Development and 4.4 for Job Security

men

Working Days for ICICI Bank Customer Service Officer

based on 509 reviews
Monday to Saturday
49%
Alternate Saturday off
33%
Monday to Friday
12%
Other
4%
Rotational Shift
2%

Work Timings for ICICI Bank Customer Service Officer

based on 509 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 6pm)
40%
8%
8%
44% employees reported other strict timings

Shift Timings for ICICI Bank Customer Service Officer

based on 509 reviews
Day shift
100%

Business Travel for ICICI Bank Customer Service Officer

based on 509 reviews
Within city
61%
No travel
30%
Within country
7%
International travel
1%
Within the city
1%
ICICI Bank Customer Service Officer Salary
based on 904 salaries
₹1.2 L/yr - ₹5.2 L/yr
5% less than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
31 total responses
childCareBenefits
Child care facility
11 total responses
+3 more benefits
Compare ICICI Bank with

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