ICCS is rated
2.8 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICCS is rated
2.8 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Service Representative in
Delhi
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 May 2021
Likes
There is nothing to like in this organisation.
Dislikes
There is everything to dislike. They just pressurise their employees to be working there not giving week off, there is no salary satisfaction as they commit to provide to give salary after few months they decrease the package with out even giving any prior notice. They inform on sudden situation that will not get any other option towork in that organization only with low salary. Moreover, if you give resign there they won't approve they will force you to withdraw it . That's was my experience over there....Read More
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Friendly and supportive nature of colleagues and support staffs
It's very bad organization for the people who are really good towards their work. Only those people are successful here who obeying everything whatever their superior says as like pick up from home to office giving water to them though it's not our work
As an agent I have given my 11months there and I gave my full potential there to be a good employee but it didn't work .
Dislikes
Everything from bottom to top everything
Each organization policies are in favour of company not to employee but when it comes to employee policies in place of it just have sacrifice.
Work Details
My work experience was good there as an agent I really like my work solving queries of customer's providing them possible and good solutions to them so that they do not face any problem
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Admin Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Apr 2022
Likes
Nothing
Dislikes
Atmosphere
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2020
Likes
Nothing is to like at ICCS
Dislikes
They are not polite ,manager and superiors are too much rude with all employees except those who are buttering only and they are not supporting they fired many employees in covid 19
Work Details
My life is sucks
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Noida sector 2
Mailing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2021
Likes
Only the timing is good
Dislikes
Worst company
They decrease salary
Don't care about employees
Work Details
Bkwaas
Work timings: Flexible Timings
Customer Service Representative in
New Delhi
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Apr 2021
Likes
Wrost management
Dislikes
Partiality environmental
You are reading trusted reviews. Keep reading to find out more about
ICCS.
Customer Service Representative in
New Delhi
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2021
Likes
No i hate iccs they provide very low packages to their employees very worst company
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Kochi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
For my process it was kind of relaxed. No manger in site so less pressure. Very less data has to be shared on daily basis. No work pressure is the high light but all depends upon the process
Dislikes
No job security. I have seen people thrown out of the company without proper reasons. Promotions after 1st level that is TL,QA, is very limited.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Lending Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Accessibility via metro. Availability of e rikshaws.
Dislikes
Poor farsighting. Unable to understand business needs. Dull management. Unprofessional practices. Management and perks are local but work load and expectations are global. Punching machine to HR portal everything glitches.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Management is also not good
Dislikes
This is the worst company I have joined.... Really... I completed my notice period on 15th July 2024 It's been more than 45 working days and company denying to credit my remaining amount and issue my reliving letter. They said will get the amount aftre 1 month from now. I met ER but ER team is useless.
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Work satisfaction I liked there the most.
Dislikes
Skill development chance is low and culture is also poor and there you're not be getting the chance to build up your carrier.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Oct 2024
Likes
If you don’t wanna do work or not getting any jobs in other companies, you can come at ICCS, you’ll get the job for sure.
Dislikes
They don’t even have the clean water, the broken chairs are there for the executives, no management, the temperature is very high at the working floor, the management is very poor, and a lot politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Navi Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jun 2024
Likes
nothing
Dislikes
Worst Company I would say that exist in BPO sector. no respect to the Employee I was in cross sale process My team leader was Henna . she is nightmare , She is like a "Lady don". pressuring me in every half n hour or minutes . I joined as a fresher but its been around 3 year im not gonna forgot this company . After a month when my mind is not cable of handling such torcher I have decided to give a spot resign ....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Sales Executive in
Bangalore / Bengaluru
Full Time
·
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Nothing!
Dislikes
everything
Salary delay
Working over
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
There is nothing to like and enjoy
Dislikes
Salary, work culture,
Customer Support Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Normal work load in this organisation
Dislikes
One most things are disappoint to me is salary
Customer Care Executive in
Chennai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
No like only i give dislikes
Dislikes
Full dislikes
Other ICCS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Cce Executive in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Nov 2024
Likes
I like everyone who comes for interview got there job
Dislikes
The management is very bad they don't give salary on time and cut salary without any reason
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Computer Typist in
Chennai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2024
Likes
No comments simple waste
Endha company ku dislike mattum dha
Like panra maadhiri onnumay ella endha company la very worst
Oru company oda first point - employee satisfaction is very important
But this company employee not satisfaction
Dislikes
Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch
No increment
Low salary
Anga work panra manager , ceo and all members fraud
Waste of time
Don't go this company interview and work
Worst campany and your career is gone.
Go on other best company Iccs is not worth all are fraud .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Cluster Head and Senior Manager in
Navi Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Nothing to like in ICCC there is no job security.
Dislikes
They removed me without Notice without any performance issue.
Also, They haven't provide salary.
I recommend not join here at management level they took such decisions
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Nothing I can mention
Dislikes
Less salary,high work pressure, no benefits,no.medical benefits, no secure for job, management is poor, poor infrastructure.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Sme Process Specialist in
Noida
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Aug 2024
Likes
NA
Dislikes
I will suggest all of you don’t join this organisation because that’s the worst company if you join this organisation by mistake as soon as leave office environment or culture everything is worst they didn’t provide salary in time that’s the biggest issue in this organisation salary issue not growth in this organisation if you want give the resignation they didn’t approve they want you leave this organisation without serving notice period like expond...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Only working with the office colleague is good
Dislikes
Not at all benefits in name PLI they cut the amount from your salary which in CTC and work culture not in a basic manner also.
Higher management have words with cost cutting every time and don't give the salary on time
Not recommended for joining there if you want enhance growth and salary part also
Work Details
Work days: Rotational Shift
(Flexible Timings)
BDA in
Navi Mumbai
Full Time
·
Trading, Asset & Wealth Management Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2024
Likes
I wanted a promotion about me.If I get a chance again I will definitely join this company so please can you help me
Dislikes
There the increment should have happened sooner but it is late, I don't like it.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
General Manager Administration in
Noida
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Mar 2024
Likes
Salary and Salary Disbursement Company Directors are brilliant minded, practical & Supportive person.
Dislikes
There is no job security and you may fired or had been asked for resignation. You can be attacked anywhere at anytime and management was incapable to take strict action against them. Join at our own risk. No recommended for professionals. Company is only for Buttering Specilists 😋. No secure for Family and Educated personals.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2024
Likes
I dont like anything in Iccs
Dislikes
I DISLIKE EVERYTHING IN ICCS
Senior Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 30 Dec 2024
Likes
Tl Mr. Atul was very cooperative
Dislikes
Management is not supportive there is no balance between work and life
People also ask about ICCS's Customer Service Representatives
How is ICCS to work for?
ICCS is rated 2.8 out of 5, based on 8 reviews by employees on AmbitionBox.
ICCS is known for Skill development which is rated at the top and given a rating of 2.7. However, Salary & Benefits is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 1.9 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.6 at ICCS by 8 employees. While job security is rated 2.2 and work-life balance is rated 2.5 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.