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ICCS

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based on 725 Reviews

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ICCS Customer Success, Service & Operations Department Chennai Reviews

Updated 27 Feb, 2025

Overall Rating

2.5/5

based on 14 reviews

Rating distribution

5

4 (28.6%)

4

1 (7.1%)

3

1 (7.1%)

2

3 (21.4%)

1

5 (35.7%)

Category Ratings

2.7

Job security

2.7

Work-life balance

2.7

Work satisfaction

2.6

Skill development

2.4

Company culture

2.4

Salary

2.1

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

80% employees reported

Flexible timing

29% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

1.5

Rated by Women

5 reviews

3.0

Rated by Men

9 reviews

ICCS is rated 2.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with t ... Read more

ICCS is rated 2.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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14 reviews found

Sort by: Popular

Computer Typist in Chennai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Nov 2024

Likes

No comments simple waste Endha company ku dislike mattum dha Like panra maadhiri onnumay ella endha company la very worst Oru company oda first point - employee satisfaction is very important But this company employee not satisfaction

Dislikes

Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch No increment Low salary Anga work panra manager , ceo and all members fraud Waste of time Don't go this company interview and work Worst campany and your career is gone. Go on other best company Iccs is not worth all are fraud .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Oct 2024

Likes

Work satisfaction I liked there the most.

Work satisfaction - Good

Dislikes

Skill development chance is low and culture is also poor and there you're not be getting the chance to build up your carrier.

Salary - Poor
Skill development - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Job security - Excellent

Dislikes

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad

Overall Rating

Top ICCS Interview Questions

asked in Customer Care Executive interview

Q1. if I give a topic to you could you explain about 2 minutes continuously

View answers (3)

asked in Senior IT Executive interview

Q2. How do you Reset Admin Password, how to install windows os remotly.

View answer (1)

Get interview-ready with top interview questions

View all 16 questions

asked in Process Associate interview

Q3. Translate these lines

View answer (1)

asked in Team Lead interview

Q4. What is your experience in discussing Key Performance Indicators (KPIs)?

View answer (1)

asked in Promoter interview

Q5. What is water why it's important

View answers (2)

Team Manager in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

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Customer Care Executive in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Feb 2025

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Overall Rating

B.P.O in Chennai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2024

Likes

Person are nice

Job security - Good

Dislikes

Yes I dislike this job.

Customer Care Executive in Chennai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

No like only i give dislikes

Dislikes

Full dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about ICCS.

Team Lead in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

Good experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any thing

Discover interview dos and don'ts from real experiences

BPO Executive in Chennai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2024

Likes

Worst company

Dislikes

very low salary, please don't work in the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Yes Premier Relationship Manager in Chennai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2024

Likes

To learn the new lesson and skill improment in each day ...

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary very worst

Salary - Poor
Job security - Poor
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Oct 2023

Likes

nothing , totally poor quality of operations support team

Dislikes

every thing in this office

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chennai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2022

Likes

Worst company in the world

Dislikes

Very very worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Waste of time

Work timings: Strict Timings

Customer Service Executive in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2021

Likes

Working nature

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Behavior of tl is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Chennai

Full Time

·

Back Office Department

5.0

posted on 04 Mar 2024

Overall Rating

Top trending discussions

View All

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

9 participants . poll closed

Got a question about ICCS?

Ask anonymously on communities.

Jobs at ICCS

Administration Assistant Manager

Noida

5-10 Yrs

₹ 5-7 LPA

Noida

8-12 Yrs

₹ 9-14 LPA

Noida

7-10 Yrs

₹ 6-10 LPA

Customer Sales Executive

Noida

0-2 Yrs

₹ 1-2.75 LPA

Associate Vice President Quality

Mumbai

14-20 Yrs

₹ 16-18 LPA

50 Openings CCE-Tamil Inbound Voice process-Kotturpuram-Chennai

Chennai

0-1 Yrs

₹ 1-1.5 LPA

Bangalore / Bengaluru

1-5 Yrs

₹ 4-4.5 LPA

Key Accounts Manager

Bangalore / Bengaluru

2-5 Yrs

₹ 7.5-10 LPA

Vice President Training

Noida

14-24 Yrs

₹ 15-20 LPA

Insurance Sales Executive

Noida

1-3 Yrs

₹ 2.5-3 LPA

More about working at ICCS

HQ - Delhi/NCR, Delhi, India
BPO
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 80% of employees reported the working days a...t ICCS as Monday to Saturday. 71% employees reported the work timings at ICCS as Strict timing. Read more

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ICCS Reviews

ICCS Salaries in Customer Success, Service & Operations Department in Chennai

Customer Care Executive 8 salaries	₹1.3 L/yr - ₹2 L/yr
Team Lead 5 salaries	₹2.1 L/yr - ₹2.4 L/yr
Customer Support Executive 3 salaries	₹1.8 L/yr - ₹3 L/yr
Team Lead Operations 3 salaries	₹2.4 L/yr - ₹3.5 L/yr
Assistant Manager 2 salaries	₹2.8 L/yr - ₹3.5 L/yr

Explore more salaries

Employee Benefits at ICCS Customer Success, Service & Operations Department Chennai

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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