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3.1

based on 691 Reviews

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Chennai
Customer Success, Service & Operations

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ICCS Customer Success, Service & Operations Department Salaries in Chennai

based on 34 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 2 years exp. · Chennai (7 salaries)
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₹1.3 L/yr - ₹2 L/yr

2 job openings

Team Lead

2 - 5 years exp. · Chennai (4 salaries)
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₹2.2 L/yr - ₹3 L/yr

Team Lead Operations

7 - 9 years exp. · Chennai (3 salaries)
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₹2.4 L/yr - ₹3.6 L/yr

1 job opening

Customer Support Executive

1 year exp. · Chennai (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2 L/yr

1 job opening
Starting your career? Discover ICCS fresher salaries in India

Quality Analyst

1 - 2 years exp. · Chennai (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

3 job openings

Senior Customer Service Executive

0 - 1 year exp. · Chennai (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3 L/yr

Call Center Executive

1 - 2 years exp. · Chennai (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.3 L/yr

BPO Executive

1 - 2 years exp. · Chennai (AmbitionBox Estimate)
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₹1 L/yr - ₹2 L/yr

Telecalling Executive

Fresher · Chennai (AmbitionBox Estimate)
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₹1.2 L/yr - ₹2 L/yr

Customer Service Executive

1 year exp. · Chennai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.8 L/yr

Senior Customer Service Associate

2 years exp. · Chennai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Senior Support Executive

4 years exp. · Chennai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Assistant Manager O&M

7 years exp. · Chennai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Telecaller

Fresher · Chennai (AmbitionBox Estimate)
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₹1 L/yr - ₹1.5 L/yr

Non Voice Agent

1 year exp. · Chennai (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.1 L/yr

Assistant Manager

8 - 10 years exp. · Chennai (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.7 L/yr

Admin

10 years exp. · Chennai (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Last Updated: 11 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for ICCS

2.0

Rated by 11 employees for salary & benefits

Computer Typist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Nov 2024
1.0
 for  Salary and Benefits

Likes

No comments simple waste Endha company ku dislike mattum dha Like panra maadhiri onnumay ella endha company la very worst Oru company oda first point - employee satisfaction is very important But this company employee not satisfaction

read more

Dislikes

Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch No increment Low salary Anga work panra manager , ceo and all members fraud Waste of time Don't go this company interview and work Worst campany and your career is gone. Go on other best company Iccs is not worth all are fraud .

read more

Cluster Head And Senior Manager in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Nov 2024
1.0
 for  Salary and Benefits

Likes

Nothing to like in ICCC there is no job security.

Dislikes

They removed me without Notice without any performance issue. Also, They haven't provide salary. I recommend not join here at management level they took such decisions

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Team Lead Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 17 Jun 2024
1.0
 for  Salary and Benefits

Likes

Only working with the office colleague is good

Dislikes

...mount from your salary which in CTC and work culture not in a basic manner also. Higher management have words with cost cutting every time and don't give the salary on time Not recommended for joining there if you want enhance growth and salary part also

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Senior Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Sep 2023
1.0
 for  Salary and Benefits

Likes

There is no words for this company to express 😡😡

Dislikes

Worst company ever, I had worked in 6 month after that I left because there are very hectic environment and management isn't supportive without reason they can fire you, they can hold your salary. In the last month I didn't get my salary due to small escalation after that I had file legal case in labour court but didn't get any response from the there

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NON Voice Process in Sholinganallur

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 09 Jan 2023
2.0
 for  Salary and Benefits

Likes

...and culture . Teammates are supportive and the management is not a transparent . Weekly once they conduct gaming , fun activities but there is no salary hike for experienced employees and no more celebration no more bonus we have to work in government holidays too without any incentives..

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Dislikes

There is no bond thats encourable. But no salary hike for experienced persons if we want to quit the job we cannot apply paper they not accept and there doesn't give experienced certificates as soon still I didn't get my experience certificate eventhough I remember to TL & HR .It's very slow process to get results from the team .Other wise supportive staffs are so friendly and colleagues are help us in our work

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ICCS interview questions by designations

Customer Care Executive (11)Customer Service Executive (3)Executive (2)Cce Executive (2)
View all 49 interview experiences

Know more about ICCS Chennai

More about working at ICCS

ICCS Salary FAQs

How much does ICCS pay per year?
The average ICCS salary ranges from approximately ₹0.1 Lakh to ₹2.4 Lakhs per year for a Floor Supervisor and ₹9.6 Lakhs to ₹25 Lakhs per year for a General Manager Operations. Salary estimates are based on 34 ICCS salaries received from various employees of ICCS. ICCS employees rate the overall salary and benefits package 2.0/5 stars.
What is the highest salary in ICCS?
The highest-paying job at ICCS is a General Manager Operations with a salary of ₹9.6 Lakhs to ₹25 Lakhs per year. The top 10% of employees earn more than ₹5.97 lakhs per year. The top 1% earn more than a whopping ₹26.24 lakhs per year.
What is the minimum salary in ICCS?
Minimum salary at ICCS depends on the role you are applying for. For BPO Executive the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.1 Lakh to ₹3.4 Lakhs per year and so on.
What is the salary package for freshers in ICCS?
The average salary at ICCS for freshers varies from ₹1 Lakh to ₹2 Lakhs per year for Telecaller and ₹1.5 Lakh to ₹3 Lakhs per year for Customer Service Executive.
What is the notice period at ICCS in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 48% of the ICCS employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICCS , Chennai is INRunlock blur . Salary estimates are based on 34 ICCS latest salaries received from various employees of ICCS.

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