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based on 21.3k Reviews

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IBM Technical Support Representative Reviews

based on 22 reviews
Updated 8 Jun, 2023

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

3.8

Skill development

3.6

Company culture

3.5

Salary & Benefits

3.3

Promotions/Appraisal

3.3

Work-Life balance

3.3

Work Satisfaction

Top Mentions in IBM Technical Support Representative Reviews

22 reviews found

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Technical Support Representative Jobs at IBM

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People also ask about IBM's Technical Support Representatives

Is IBM a good place to work for Technical Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 22 employee reviews, it's clear that most technical support representatives have an average experience working at IBM. Job Security holds the highest rating at 4.7, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about job security and work-life balance on AmbitionBox.
Does IBM pay their Technical Support Representatives well?
According to AmbitionBox reviews, IBM technical support representatives rate their salary and benefits at 3.5 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's technical support representatives salaries here and to read reviews specifically about salary and benefits at IBM for technical support representatives, click here.
How is the work culture at IBM for Technical Support Representatives?
Work culture at IBM for technical support representatives is rated 3.6 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IBM for technical support representatives, click here.
How is the job security at IBM for Technical Support Representatives?
Based on 22 reviews on AmbitionBox, IBM's technical support representatives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for technical support representatives, click here.

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Gender Based Ratings for IBM Technical Support Representative

based on 20 reviews
3.1
Rated by 12 Women

Rated 4.5 for Job Security and 3.0 for Skill Development

women
4.4
Rated by 8 Men

Rated 5.0 for Job Security and 4.7 for Skill Development

men

Working Days for IBM Technical Support Representative

based on 22 reviews
Monday to Friday
69%
Rotational Shift
31%

Work Timings for IBM Technical Support Representative

based on 22 reviews
Flexible timing
Strict (8.30pm - 6.30am)
Strict (5.30pm - 2.30am)
56%
6%
6%
32% employees reported other strict timings

Shift Timings for IBM Technical Support Representative

based on 22 reviews
Night shift
Day shift
57%
43%

Business Travel for IBM Technical Support Representative

based on 22 reviews
No travel
77%
Within city
23%
IBM Technical Support Representative Salary
based on 83 salaries
₹2 L/yr - ₹5.3 L/yr
6% less than the average Technical Support Representative Salary in India
View more details
cab
Office cab/shuttle
3 total responses
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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