IBM Product Support Manager Reviews

Likes

As per my experience company is good but my experience with my management is one of the worst in my 14 years. Some people are not working for employees they are think they are boss and they can do anything..

Dislikes

Management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's good company to have flexible working hours and job security is there.

Dislikes

There is no HR in IBM and employees don't even know who is their HR. It's manager driven company and we don't get much hikes and promotion process is very slow.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Company changed working hours plolicy without employee constent or salary hike. Earlier we use to do 9 hour plolicy including break now we are advised to do 10 hour including intervals. cafeteria food price and quality manager behaviour

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Great work culture as such Good client engagements good projects good technical learning

Dislikes

Bad hike percentage Some old time IBMers create a toxic culture for lateral joiners as they are paid more than the one's who have spent 10-15yrs in IBM or even more

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you are working in good project and with good people, then this company is good.

Dislikes

Now new management is micro-managers and not supporting

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Likes

Dislikes

Likes

Work life balance and Job security

Dislikes

Low level hike

Dislikes

-Poor management -No work Life balance -Every time Management goes against IBM policies, they expect you to do overtime on regular basis and mandatory weekend working, if you standup for yourself they will humiliate you and move you to another process and same thing happens there as well.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

IBM has wide range of opportunities to develop skill , work life balance is good ( depends on project and manager )

Dislikes

Manager centric opportunities, Hike is less (3%-5%) , LPIC/ PIP Issue, No Cab Fecility,

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Salary: Salary hike is only 2-3%. Promotion: It does not matter whether you are ready of promotion or not. If some one ask for salary correction as per market. They simply initiate for process promotion.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company has great policies Everything is on paper looking good

Dislikes

Company rooted with brahmin politics rooted to the core. All of the higher management old age retirement people occupying all senior jobs with ilegal way Making the company progress very slow Making sure hard working people are cornered and make their life hell and will indirectly target them All of the people are micromanaged And they dont have security all of the people data they are stealing Employee conversation and chat are revealted to higher manager even anonymous reviews...Read More

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The hire at a high salary thenk keep you on bench. Then they ask you to resign as you are on bench. Don't resign.

Dislikes

They don't have any project or requirement. They just hire you to fill their bench. You will get project interviews but none of them will hire you even if your interview was good. And if the interview was bad they will send that review to your WFM which they can later use to justify ending your employment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work life balance depends on the manager and work that you are assigned to.

Dislikes

There are no promotions until 3 of employment. For that again you need some industry training. After which managers will send your reference for promotion which again on account basis which can take time of a month, quarter or even a year.

Likes

Salary is decent in India Software Labs, equivalent of Tier 2 PBCs. RSUs are also given to employees who perform well. IBM has turned its tech suite around after the RedHat acquisition, even for z/mainframe products. Newer tech stack is being implemented at breakneck pace, enough to overwhelm senior developers as well. Lots of opportunities to learn new stuff, including agentic AI. Job security is better than other PBCs for employees who perform well, but expect PIPs....Read More

Dislikes

You will get stuck in one job band for a very long time. Promotions from 7B to 8 are very hard in particular. Also, IBM India is the only entity among all IBM entities to have A and B subbands till job level 7 (tech lead), effectively prohibiting your growth to a decision-making position for a longer time. Indian management, especially managers who have moved laterally from IBM Consulting, is extremely orthodox, and technically inept. If your product delivery is controlled by an onshore lab (U.S., U.K., Germany, etc), expect the Indian management to have no understanding of what it is that you are doing on a day-to-day basis, and to be at loggerheads with the onshore managers. You, an ordinary employee, will no doubt be caught in the crossfire....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

good salary, good learning platform like udemy business and some internal portals

Dislikes

Micromanagement, some managers and senior architects are working since so long 15-20 years and they don't want any fresh and skilled person to stay they are in there comfort zone, worst reality is when i resigned no hr has connected with me even after raising a ticket manager has all the power.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.