IBM Customer Service Reviews

Likes

Nothing, old employees staying in the company in their comfort zone 14-15 years with big ego.

Dislikes

Ibm policy No salary increase Nothing good No work life balance No good projects all are clean up activity No job roles peoples are out anywhere One of the worst workforce/resource management team i have seen in my exp. Even though you get client appreciation you won't get notified or awarded by ibm Worst project mangers and program mangers

Work Details

Work days: Monday to Friday (Strict Timings)

Dislikes

Salary: Salary hike is only 2-3%. Promotion: It does not matter whether you are ready of promotion or not. If some one ask for salary correction as per market. They simply initiate for process promotion.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Before you join IBM please make sure you are assigned to the right project. if not assigned to the project they will lay off

Dislikes

Everything. No guidance. No one will assist for if you have any doubts. Please don't join if you are not assigned bto the project. These people simply schedule client interviews. When you fail to answer one or two questions, they give negative feedback. They use these negative feedback to terminate you. Please be sure that you are assigned to the project before you join IBM

Likes

Work life balance and company culture is good...for freshers first year hike will be good then u can expect normal hikes based on ur project revenue.

Dislikes

Nothing like dislike....all will be good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes - Advocates skill development through learning, unlearning and relearning approaches. Process oriented to ensure robust governance at all levels. Leave policies better than other top MNCs.

Dislikes

HR roles and responsibilities and their visibility could be better. Flexibility in office hours results in odd timming for employees who have family responsibilities, and by and large is at the hands of your reporting manager. 75% of the large accounts and associated project work is US and UK based, consequently employee end up working at odd hours, thereby taking dents at work life balance. Annual increments could be rationalized to match industry standards, salary disparity for an employee at 'a' position with similar skills and industry demand is wide, and often snubbed without a logical correction in compensation slabs for the position....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Nothing to like

Dislikes

Initially I was placed in banglore but it seems northees will never fit there.. people use to talk in their native language. Upon asking what was being discussed nothing was answered. Shifted to gurgaon via internal movement.. here the manager's behaviour is like a pampered kid. If he doesn't get what is required he will start misbehaving with the team. Overall a pathetic experience

Likes

There is nothing in this company that is worth liking

Dislikes

The worst decision in my life to choose IBM. The work environment is not good here and the worst things is the senior level people which is not supported anymore, who fire anyone without any solid reason.Ever since I left this company I am in depression.Due to this I could never join any other company again.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like about IBM is I got such a good friends that's it.

Dislikes

How managers are very rude,and work life balance is zero, and moreover appraisal is not at all there...if we are working in night shift then there is no allowance as well....weird leave rules they have

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great place to work at. Great bosses and supportive colleagues. Just stick to the KRA and work accordingly. You'll get immense support and continuous appreciation from your seniors. After all the work you'll still have healthy work-life balance

Dislikes

the pay and growth for operations people is very slow

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work cultured workspace environment really like open scope for new technology

Dislikes

there is less job security salary not so good forget about promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Skill development

Dislikes

There is no any celebration or any gifts at Diwali holi nothing every process has there own celebration not combined celebration so some process didn't celebrate any India festival.

Work Details

Work policy: In my process there is no any hybrid

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

IBM policy and learning.

Dislikes

No HR. Its difficult to report someone when facing issue in project because. You can raise issue to manager or higher manager itself. There must be a hr team.

Work Details

Work policy: All days

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Earlier the company policy was good now there are lot of pressure and politics.

Dislikes

Politics all around, hr policy are now in worst condition.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home police only.

Dislikes

Everything is good if you have good people manager and project manager then. If you resigned IBM they will give you low performance. And in final settlement you will not get your GDP, performance bonus any extra amount. You will get only leave encashment that's it. Thank you

Likes

Just a Big name on your resume

Dislikes

You will be loaded with lot of things and no work life balance and just forget about your appraisal and promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

-Poor management -No work Life balance -Every time Management goes against IBM policies, they expect you to do overtime on regular basis and mandatory weekend working, if you standup for yourself they will humiliate you and move you to another process and same thing happens there as well.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.