Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

HGS

Compare

based on 6.8k Reviews

Filter reviews by

HGS Technical Support Executive Reviews

based on 70 reviews

Updated 7 Oct, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.3

Skill development

3.1

Salary & Benefits

3.0

Company culture

3.0

Work-Life balance

2.9

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in HGS Technical Support Executive Reviews

70 reviews found

Sort by: Popular

Technical Support Executive in Bangalore / Bengaluru

Service recovery desk Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2018

Likes

Everything here is good except salary. Teammates are very good, training is so awesome they will give training on real tym basis how to handle the customers

Dislikes

In this company salary is low that is enough for pg rent & 1month expenditure. That's it we can't save single rupee for our future. Eventough if we save it will not go beyond 10 k in a year .Drawback in this company is salary.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Oct 2024

Likes

Friendly environment in work

Dislikes

Little pressurized towards the target

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Similar companies

View All

3.4

• 10.6k Reviews

Teleperformance Reviews

3.9

• 27.4k Reviews

Concentrix Corporation Reviews

3.8

• 25.1k Reviews

Genpact Reviews

3.9

• 29.9k Reviews

Tech Mahindra Reviews

3.6

• 33.2k Reviews

3.7

• 84.7k Reviews

Infosys Reviews

3.7

• 36.7k Reviews

HCLTech Reviews

3.5

• 33.9k Reviews

Capgemini Reviews

3.8

• 39.1k Reviews

Accenture Reviews

3.9

• 52.9k Reviews

View More

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Apr 2024

Likes

Good

Dislikes

Nothing to dislike about hgs

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 10 Apr 2024

Likes

Just the job security but at the cost of your mental health obviously, the worst ever and not even 0.1% likely to work there, keeping this option of what do you like about HGS is also waste of time

Dislikes

EVERYTHING! HR Smitha is one of the mannerless HR I have ever seen, she just know how to split personalities according to need, and most interesting So called TL Rekha, ugh one kind of a cruel person I have ever seen, she treats employees bad and very dominant. HGS is good but the management is bulls**t and people who are there justeating employees money by making nonsense rules. However don't waste your precious time in HGS more than a year because YOU WILL REGRET THIS LATER! A year is still fine for freshers. They don't even have proper travel accommodation instead of company keeping thee transport strict Here transport keeps company strict because HGS will not pay properly for the worth of what transport drivers routes. Well you know now it's not worth it....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Nov 2023

Likes

I worked their for 2 years. Managers and team leads and SME are very friendly. They are always their to guide you through. Help you with the process knowledge and experience more skills. Mostly was to interact with new environment and people around you. They push you to every step like mentors.

Dislikes

Work load for tenured not proper hike as a tenured same as fresher.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Inbound Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 15 Nov 2017

Likes

I learn how to handle the customers on difficult situation over the phone call itself in confidant way

Dislikes

I thought salary is less

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Bangalore Rural

Full Time

·

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 Dec 2020

Likes

Good

Dislikes

good

Work Details

Work timings: Flexible Timings

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)

You are reading trusted reviews. Keep reading to find out more about HGS.

Technical Support Executive in Bangalore / Bengaluru

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2020

Likes

Cultural management

Dislikes

Job security

Work Details

Better

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)

Discover interview dos and don'ts from real experiences

Technical Support Executive in Indore

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 Jun 2019

Likes

it's overall good experience company is good in salery

Dislikes

Process change frequently and it's affect over score

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 28 Aug 2019

Likes

Day shift jobs only

Dislikes

No hike, salary not up to work load, no , slpit week offs, noy many fun activities, not company dinners, no proper hike in salary even after going to the next level etc

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

AKR Tech park Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 12 Mar 2019

Likes

Colleagues, Team leaders & Managers were the best part.

Dislikes

Nothing much

Work Details

Hectic at times but fun and challenging to deal with cust.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Indore

Telecommunication Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 01 Aug 2020

Likes

Good place to work, people are supportive and helping nature but no any career growth and opportunities

Dislikes

I only talk about the payscale which was very much less as compared to job skills and designation they provided to the employees, otherwise all the things are cool over their.

Work Details

I was working as a Technical support executive, my work is outbond calling to the airtel postpaid customer to provide better services for their network.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Garvibhillaya

Technical Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Jun 2020

Likes

Over all its good

Dislikes

Yes I would like to work here

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 27 Sep 2019

Likes

Just place were we can gain experience and infrastructure is good...thats it..

Dislikes

I learned many things but it's not right place for career growth and to earn money...cheating happening towards basic salary and job positions....

Work Details

Nothing much to tell

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

Technical support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Jul 2019

Likes

This company only for ppl have issue like dropped out having supplement not for corporate guys but good thing 1 yrs u could become team lead if your good in bucket

Dislikes

Sorry

Work Details

No corporate culture just work n sherry

Work timings: Strict Timings

Technical Support Executive in Indore

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 20 Jul 2020

Likes

It was very good for me...this company is very good and work environment is also awesome and i was very glad to work with this company...

Dislikes

Compensation us decent but growth was very slow...

Work Details

I was working as a technical support executive...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Indore

Technical support Group Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 16 Jul 2019

Likes

Hinduja is best place for work and life balance.HGS works for improving gender diversity program like Agrima for female employees. Proper management ,good security.Best place for freshers as well as experienced.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Indore

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 08 Oct 2019

Likes

its a good plateform.where you learn lots of thing.like how to develope your skilla and How to handle customer.

Dislikes

Growth is slow.sometimes i have to work more than from my shift hour.

Work Details

i worked there as technical support executive.my work was there solving the customer's network issue on call and we assist to the customer how to solve the network issue.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Indore

Quality Analyst Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Jun 2022

Likes

Good organization

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)

Technical Support Executive in Bangalore / Bengaluru

Telemedia Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 May 2022

Likes

My first company in life ..good environment n my colleagues..

Work Details

My work on HGS role in technical Support Executive..resolve networking issues with customer satisfaction.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Thanks so much for taking the time to write a review! It's great to hear that working for HGS was such a positive experience for you. Thanks for being a part of OneHGS.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about HGS?

Ask anonymously on communities.

People also ask about HGS's Technical Support Executives

How is HGS to work for?

HGS is rated 3.3 out of 5, based on 70 reviews by employees on AmbitionBox. HGS is known for Job Security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at HGS?

According to AmbitionBox ratings, HGS employees rate its salary and benefits as 3.1 out of 5. You can know more about HGS Salaries at AmbitionBox

How is the work culture at HGS?

Work culture is rated 3.0 at HGS by 70 employees. While job security is rated 3.5 and work-life balance is rated 3.0 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.

Tell us how to improve this page.

HGS Technical Support Executive Reviews by Locations

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 70 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 66% of employees reported the working days at H...Read more

Home >
Reviews >
HGS Reviews >
HGS Technical Support Executive Reviews

Gender Based Ratings for HGS Technical Support Executive

based on 68 reviews

Rated 3.5 for Job Security and 2.9 for Company Culture

Rated 3.8 for Skill Development and 3.5 for Job Security

Working Days for HGS Technical Support Executive

based on 70 reviews

Rotational Shift

66%

Monday to Saturday

21%

Monday to Friday

7%

Other

4%

Alternate Saturday off

2%

Work Timings for HGS Technical Support Executive

based on 70 reviews

Flexible timing

Strict (6.30am - 3.30pm)

Strict (11am - 8pm)

71%

7%

5%

17% employees reported other strict timings

Shift Timings for HGS Technical Support Executive

based on 70 reviews

Day shift

Night shift

83%

17%

Business Travel for HGS Technical Support Executive

based on 70 reviews

No travel

64%

Within city

30%

Within country

4%

International travel

2%

HGS Technical Support Executive Salary

based on 189 salaries

₹1 L/yr - ₹6 L/yr

27% less than the average Technical Support Executive Salary in India

View more details

Employee Benefits for HGS Technical Support Executive

Office cab/shuttle

7 total responses

Health insurance

2 total responses

Office gym

1 total response

Job/Soft skill training

6 total responses

+2 more benefits

WNS

3.4

Compare

Teleperformance

3.9

Compare

Concentrix Corporation

3.8

Compare

Genpact

3.9

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company