HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Technical Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
70 reviews found
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Popular
Technical Support Executive in
Chennai
Full Time
 ·Â
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Friendly environment in work
Dislikes
Little pressurized towards the target
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Technical Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2024
Likes
Good
Dislikes
Nothing to dislike about hgs
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Technical Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Apr 2024
Likes
Just the job security but at the cost of your mental health obviously, the worst ever and not even 0.1% likely to work there, keeping this option of what do you like about HGS is also waste of time
Dislikes
EVERYTHING! HR Smitha is one of the mannerless HR I have ever seen, she just know how to split personalities according to need, and most interesting So called TL Rekha, ugh one kind of a cruel person I have ever seen, she treats employees bad and very dominant. HGS is good but the management is bulls**t and people who are there justeating employees money by making nonsense rules. However don't waste your precious time in HGS more than a year because YOU WILL REGRET THIS LATER! A year is still fine for freshers. They don't even have proper travel accommodation instead of company keeping thee transport strict Here transport keeps company strict because HGS will not pay properly for the worth of what transport drivers routes. Well you know now it's not worth it....Read More
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
Technical Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2023
Likes
I worked their for 2 years. Managers and team leads and SME are very friendly. They are always their to guide you through. Help you with the process knowledge and experience more skills. Mostly was to interact with new environment and people around you. They push you to every step like mentors.
Dislikes
Work load for tenured not proper hike as a tenured same as fresher.
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Technical Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Inbound Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2017
Likes
I learn how to handle the customers on difficult situation over the phone call itself in confidant way
Dislikes
I thought salary is less
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Technical Support Executive in
Bangalore Rural
Full Time
 ·Â
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Dec 2020
Likes
Good
Dislikes
good
Work Details
Work timings:Â Flexible Timings
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Technical Support Executive in
Bangalore / Bengaluru
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2020
Likes
Cultural management
Dislikes
Job security
Work Details
Better
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
You are reading trusted reviews. Keep reading to find out more about
HGS.
Technical Support Executive in
Indore
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Jun 2019
Likes
it's overall good experience company is good in salery
Dislikes
Process change frequently and it's affect over score
Technical Support Executive in
Bangalore / Bengaluru
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2019
Likes
Day shift jobs only
Dislikes
No hike, salary not up to work load, no , slpit week offs, noy many fun activities, not company dinners, no proper hike in salary even after going to the next level etc
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
AKR Tech park Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Colleagues, Team leaders & Managers were the best part.
Dislikes
Nothing much
Work Details
Hectic at times but fun and challenging to deal with cust.
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Technical Support Executive in
Indore
Telecommunication Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2020
Likes
Good place to work, people are supportive and helping nature but no any career growth and opportunities
Dislikes
I only talk about the payscale which was very much less as compared to job skills and designation they provided to the employees, otherwise all the things are cool over their.
Work Details
I was working as a Technical support executive, my work is outbond calling to the airtel postpaid customer to provide better services for their network.
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Technical Support Executive in
Garvibhillaya
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jun 2020
Likes
Over all its good
Dislikes
Yes I would like to work here
Work Details
Work days:Â Alternate Saturday off
(Flexible Timings)
Work related travel:Â This is a desk job.
Technical Support Executive
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2019
Likes
Just place were we can gain experience and infrastructure is good...thats it..
Dislikes
I learned many things but it's not right place for career growth and to earn money...cheating happening towards basic salary and job positions....
Work Details
Nothing much to tell
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jul 2019
Likes
This company only for ppl have issue like dropped out having supplement not for corporate guys but good thing 1 yrs u could become team lead if your good in bucket
Dislikes
Sorry
Work Details
No corporate culture just work n sherry
Work timings:Â Strict Timings
Technical Support Executive in
Indore
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Jul 2020
Likes
It was very good for me...this company is very good and work environment is also awesome and i was very glad to work with this company...
Dislikes
Compensation us decent but growth was very slow...
Work Details
I was working as a technical support executive...
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Technical Support Executive in
Indore
Technical support Group Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2019
Likes
Hinduja is best place for work and life balance.HGS works for improving gender diversity program like Agrima for female employees. Proper management ,good security.Best place for freshers as well as experienced.
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Technical Support Executive in
Indore
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2019
Likes
its a good plateform.where you learn lots of thing.like how to develope your skilla and How to handle customer.
Dislikes
Growth is slow.sometimes i have to work more than from my shift hour.
Work Details
i worked there as technical support executive.my work was there solving the customer's network issue on call and we assist to the customer how to solve the network issue.
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Technical Support Executive in
Indore
Quality Analyst Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Good organization
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Technical Support Executive in
Bangalore / Bengaluru
Telemedia Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 May 2022
Likes
My first company in life ..good environment n my colleagues..
Work Details
My work on HGS role in technical Support Executive..resolve networking issues with customer satisfaction.
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within Country.
Employer’s Response
Thanks so much for taking the time to write a review! It's great to hear that working for HGS was such a positive experience for you. Thanks for being a part of OneHGS.
People also ask about HGS's Technical Support Executives
Is HGS a good place to work for Technical Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 70 employee reviews, it's clear that most technical support executives have an average experience working at HGS. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does HGS pay their Technical Support Executives well?
According to AmbitionBox reviews, HGS technical support executives rate their salary and benefits at 3.1 out of 5, based on 70 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's technical support executives salaries here and to read reviews specifically about salary and benefits at HGS for technical support executives, click here.
How is the work culture at HGS for Technical Support Executives?
Work culture at HGS for technical support executives is rated 3.0 out of 5 by 70 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for technical support executives, click here.
How is the job security at HGS for Technical Support Executives?
Based on 70 reviews on AmbitionBox, HGS's technical support executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for technical support executives, click here.
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