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Engaged Employer

HGS

3.8

based on 7k Reviews

Video summary

Company Overview

Associated Companies

Company Locations

HGS Reviews

Updated 7 Apr, 2025

Overall Rating

3.8/5

based on 7k reviews

3% above industry's average

know more

Category Ratings

3.9

Job Security

3.8

Company Culture

3.7

Work-Life Balance

3.7

Skill Development

3.6

Work Satisfaction

3.4

Salary

3.2

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

51% employees reported

Monday to Friday

52% employees reported

Flexible timing

68% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

2.4k reviews

3.8

Rated by Men

4.2k reviews

HGS is rated 3.8 out of 5 stars on AmbitionBox, based on 7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the comp... Read more

Detailed HGS Employee Reviews

Customer Service Executive in Mumbai

Full Time

Non Voice Department

1.0

posted on 03 Mar 2025

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.

Technical Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

posted on 10 Apr 2024

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

View all detailed HGS employee reviews

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Customer Success, Service & Operations

3.9

• 1.8k reviews

Finance & Accounting

3.6

• 542 reviews

BFSI, Investments & Trading

3.8

• 342 reviews

Healthcare & Life Sciences

4.0

• 285 reviews

Top Mentions in HGS Reviews

Salary (1440)

Work Environment (1195)

Senior Management (654)

Career Growth (479)

Job Security (462)

Work Culture (442)

7k reviews found

Sort By: Popular

Senior Accountant in Thane (working remotely)

Full Time

Finance & Accounting - Other Department

1.0

posted on 28 Mar 2025

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Operations Department

1.0

posted on 18 Mar 2025

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Payroll Operations Associate in Mumbai

Full Time

HR Operations Department

4.0

posted on 06 Mar 2025

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Payroll Associate in Mumbai

Full Time

Payroll & Transactions Department

3.0

posted on 28 Feb 2025

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Read HGS Reviews based on designations

Process Associate 3 in Hyderabad / Secunderabad

Full Time

Finance & Accounting - Other Department

2.0

posted on 26 Feb 2025

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Process Associate in Hyderabad / Secunderabad

Full Time

Finance Department

2.0

posted on 22 Feb 2025

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

You are reading trusted reviews. Keep reading to find out more about HGS.

Senior Process Consultant in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

posted on 21 Feb 2025

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Payroll Associate in Mumbai

Full Time

Payroll & Transactions Department

2.0

posted on 19 Feb 2025

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

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Executive Accountant in Navi Mumbai

Full Time

Accounting & Taxation Department

1.0

posted on 10 Feb 2025

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Back Office and Sales Executive in Mumbai

Full Time

Back Office Department

1.0

posted on 06 Feb 2025

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Customer Relationship Officer in Kolkata (working remotely)

Full Time

Back Office Department

3.0

posted on 02 Feb 2025

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer's Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)

Senior Associate in Mumbai

Full Time

Payroll & Transactions Department

2.0

posted on 29 Jan 2025

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

1.0

posted on 18 Dec 2024

Employer's Response

Senior Business Analyst in Mumbai

Full Time

Technology / IT Department

1.0

posted on 16 Dec 2024

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Quality Analyst in Mysuru / Mysore

Full Time

Business Process Quality Department

3.0

posted on 15 Nov 2024

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Relationship Officer in Durgapur

Full Time

Back Office Department

5.0

posted on 15 Nov 2024

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Associate in Mumbai

Full Time

HR Operations Department

4.0

posted on 05 Oct 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Claim Processing Executive in Bangalore / Bengaluru

Full Time

Health Informatics Department

3.0

posted on 27 Sep 2024

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Top trending discussions

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Jobs at HGS

View All

Hiring For Solution Architect - CRM

Hyderabad / Secunderabad +1

15 - 22 Yrs

Not Disclosed

HGS - Backend Developer - Java (7-10 yrs)

7 - 10 Yrs

Not Disclosed

HGS - Technical Product Manager - Roadmap & Strategy (3-5 yrs)

3 - 5 Yrs

Not Disclosed

HQ - Bangalore/Bengaluru, Karnataka, India

BPO

10k-50k Employees (India)

Public

Emerging Technologies

People also ask about HGS

Is HGS a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 7k employee reviews, it's clear that most employees have an average experience working at HGS. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.

How does HGS’s employee rating compare to the industry average?

HGS’s employee rating of 3.8 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the BPO sector. This rating reflects that HGS generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.

Does HGS pay their employees well?

According to AmbitionBox reviews, HGS employees rate their salary and benefits at 3.4 out of 5, based on 7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS salaries here and to read reviews specifically about salary and benefits at HGS, click here .

How is the work culture at HGS?

Work culture at HGS is rated 3.8 out of 5 by 7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HGS, click here .

How is the job security at HGS?

Based on 7k reviews on AmbitionBox, HGS employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS. To read reviews about job security at HGS, click here .

Is work from home available at HGS?

According to AmbitionBox, 13% of HGS employees work from home permanently, 51% work from the office, and 36% follow a hybrid model, based on 391 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at HGS?

To get a job at HGS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HGS interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7k HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 52% of employees reported the working days at HGS as Monday to Frida...

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HGS Salaries in India

Senior Process Consultant 1.8k salaries	Unlock ₹1.5 L/yr - ₹5 L/yr
Process Consultant 1.5k salaries	Unlock ₹1.1 L/yr - ₹4.8 L/yr
Process Associate 850 salaries	Unlock ₹1.2 L/yr - ₹4 L/yr
Customer Relation Officer 674 salaries	Unlock ₹0.9 L/yr - ₹6.1 L/yr
Associate 543 salaries	Unlock ₹1 L/yr - ₹5.4 L/yr