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HGS Brand Promoter Customers Handle and Customer Service Interview Questions and Answers

Updated 16 Dec 2020

HGS Brand Promoter Customers Handle and Customer Service Interview Experiences

2 interviews found

Brand Promoter Customers Handle and Customer Service Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basically they check d communication Skills of the candidate...
    • Add your answer
  • Q2. 1.) About ua fav actor
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak Confidently...

Brand Promoter Customers Handle and Customer Service Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2020

I applied via Naukri.com and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tel me sumthing abt uaself
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service.

    • I have experience in handling customer complaints and resolving issues

    • I am a good listener and communicator

    • I am able to work well under pressure and in a fast-paced environment

    • Answered by AI
    Add your answer
  • Q2. Since dis tym wat were u doin
    • Add your answer
  • Q3. Who reffered u
  • Ans. 

    I was not referred by anyone.

    • I found the job posting online and applied directly.

    • I did not have any personal or professional connections within the company.

    • I was selected based on my qualifications and experience.

    • Answered by AI
    Add your answer
  • Q4. Do u hv any idea abt customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Good customer service can lead to customer loyalty and positive word-of-mouth

    • Examples of good customer service include prompt responses...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident n face d interviewer

Brand Promoter Customers Handle and Customer Service Interview Questions Asked at Other Companies

asked in HGS
Q1. Do u hv any idea abt customer service
View answer (1)
asked in HGS
Q2. Tel me sumthing abt uaself
View answer (1)
asked in HGS
Q3. Who reffered u
View answer (1)
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Interview Tips & Stories
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Interview questions from similar companies

Brand Promoter Customers Handle and Customer Service Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 21 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why should we hire you!?
    • Add your answer
  • Q2. What is your wikness and strength?
    • Add your answer
  • Q3. Tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell something unique about yourself which is different than mentioned in the resume

Customer Care Executive Interview Questions & Answers

R1 RCM user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for outstanding customer service

    • Answered by AI
    Add your answer
  • Q2. Why the gap. Is huge?
  • Ans. 

    The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.

    • Market demand for the specific skill set may be low

    • Economic conditions may have led to downsizing or hiring freezes

    • Company restructuring or mergers could have affected hiring

    • Personal reasons such as health issues or family commitments

    • Answered by AI
    Add your answer
  • Q3. Where does your husband work
  • Ans. 

    My husband works as a software engineer at a tech company in the city.

    • My husband is a software engineer

    • He works at a tech company

    • His workplace is located in the city

    • Answered by AI
    Add your answer
  • Q4. When would you join?
  • Ans. 

    I am available to join immediately.

    • I can start as soon as possible.

    • I am ready to join within a week's notice.

    • I am flexible with the joining date and can accommodate as per the company's requirement.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.

Customer Service Associate Interview Questions & Answers

Conduent user image Anonymous

posted on 18 Feb 2025

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. They will likely ask for your self-introduction and your professional experience.
    • Add your answer
  • Q2. What does the assessment round entail, specifically regarding the three sections that evaluate grammar and email writing, including writing emails to both a supervisor and a customer based on provided scen...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You may want to consider trying this company.

Customer Support Executive Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 17 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company but as a fresher they will not pay u salary for 45 days as training period and if u fail to complete the test at end of day 45 then that's it ur out no salary just worst policy

Customer Support Executive Interview Questions & Answers

Altruist Customer Management India user image Anonymous

posted on 8 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. About Experience
    • Add your answer

Customer Support Executive Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 29 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Communication skill test

Round 2 - HR 

(1 Question)

  • Q1. Go through your Cv
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Skill test for the role
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No quick feedbacks

Customer Service Executive Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 18 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Care Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 30 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview
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