Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by HGS Team. If you also belong to the team, you can get access from here

HGS Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

HGS Brand Promoter Customers Handle and Customer Service Interview Questions and Answers

Updated 16 Dec 2020

HGS Brand Promoter Customers Handle and Customer Service Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basically they check d communication Skills of the candidate...
  • Q2. 1.) About ua fav actor

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak Confidently...

I applied via Naukri.com and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tel me sumthing abt uaself
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service.

    • I have experience in handling customer complaints and resolving issues

    • I am a good listener and communicator

    • I am able to work well under pressure and in a fast-paced environment

  • Answered by AI
  • Q2. Since dis tym wat were u doin
  • Q3. Who reffered u
  • Ans. 

    I was not referred by anyone.

    • I found the job posting online and applied directly.

    • I did not have any personal or professional connections within the company.

    • I was selected based on my qualifications and experience.

  • Answered by AI
  • Q4. Do u hv any idea abt customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Good customer service can lead to customer loyalty and positive word-of-mouth

    • Examples of good customer service include prompt responses...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident n face d interviewer

Brand Promoter Customers Handle and Customer Service Interview Questions Asked at Other Companies

asked in HGS
Q1. Do u hv any idea abt customer service
asked in HGS
Q2. Tel me sumthing abt uaself
asked in HGS
Q3. Who reffered u

Interview questions from similar companies

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why should we hire you!?
  • Q2. What is your wikness and strength?
  • Q3. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell something unique about yourself which is different than mentioned in the resume

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. It was an online technical test. Questions were related to ME outlook, mobile device management , Networking and many more

Interview Preparation Tips

Round: Grammar Round
Experience: It was a written English grammar test to analyse how grammatically sound you are.
Tips: Just revise your basic English grammar like prepositions verbs nd essay/paragraph writing

Round: COMMUNICATION SKILLS Round
Experience: In this round they ask you to speak something on the given topic or sometimes group discussion . Basically they test your vocabulary, your thought process, pronunciation, accent and above all confidence.
Tips: Be confident in whatever you speak. Remember if you get nervous you will need with your words .

Round: Technical Interview
Experience: This was an online test and it had 50 questions all objective types.
Tips: Be technically sound. You cannot Google them as these search engines are blocked

College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)

Analyst Interview Questions & Answers

HCLTech user image Raj Hrithik

posted on 2 Sep 2017

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Experience summary and the roles

Interview Preparation Tips

Round: Test
Experience: I was allowed to write a test for 2hrs in that each headings seems to be different and also there is a section heading marks
Duration: 2 hours
Total Questions: 70

Round: Technical Interview
Experience: After finishing i was advised to attend 2nd round in that they ask about the detailed experience of my previous company and finally technical terms question also flows

Skills: Logical And Structured Thinking, Communication And Confidence, Attitude, Psychometric Test, Project Management

Analyst Interview Questions & Answers

Genpact user image varsha singla

posted on 7 May 2017

I was interviewed before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Strengths and weaknesses
  • Q2. Are you ready to relocate
  • Ans. 

    Yes, I am ready to relocate for the Analyst position.

    • I am open to moving to a new location for the right opportunity.

    • I understand that relocation may be necessary for career growth.

    • I have previously relocated for work and have adapted well to new environments.

    • I am excited about the possibility of exploring a new city and experiencing different cultures.

  • Answered by AI
  • Q3. Depreciation entry
  • Q4. Dep on intangible assets
  • Ans. 

    Depreciation on intangible assets is not allowed under generally accepted accounting principles (GAAP).

    • Intangible assets such as patents, copyrights, and trademarks are not subject to depreciation.

    • Instead, they are typically amortized over their useful lives.

    • Amortization is the systematic allocation of the cost of an intangible asset over its estimated useful life.

    • The amortization expense is recorded as an operating ex...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Everyone was given 10 minutes time to think points for this topic. I spoke neither in favour nor in against for this topic. I just spoke that india should adopt ways to make chinese products.it should be loud and clear..
Duration: 10 hours

Round: HR Interview
Experience: Strengths and weaknesses. Ready to relocate..

Round: Technical Interview
Experience: Interviewer just asked the basic journal entries and regarding my experience during training. He asked me if I am able to stretch or not.

Skills: Communication And Confidence
College Name: Institute of Chartered Accountants of India

Interview Preparation Tips

Round: Test
Experience: Each section consisted of 15 questions.If you have a thorough practise on aptitude,the LR and the basic apti part would be not of much problem.The coding part mainly consisted of data structure basic.
Tips: The only tip which can be given is a thorough practise for all the sessions.The practise should be done taking the time into account.
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Fortunately for me,they asked me my AIEEE and IITJEE scores rather than only concentrating on my CGPA which was an advantage for me.Training related questions,questions on basic science(fission,fusion etc) were asked.Also my coding knowledge was being tested by asking basic data structure questions.
Tips: Always carry a smile whether its going wrong or right.Be apologetic on your mistakes and tell them you can improve yourself.The confidence you carry is the thing they are searching for in any interview.

College Name: NIT Durgapur

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Interview Questionnaire 

3 Questions

  • Q1. Why IT if your from other branch
  • Ans. 

    To leverage my skills and passion for technology in a field that offers diverse opportunities for growth and innovation.

    • Passion for technology and its advancements

    • Strong analytical and problem-solving skills

    • Desire to work in a field that offers diverse opportunities for growth and innovation

    • Transferable skills from other branch that can be applied in IT

    • Interest in staying updated with the latest trends and developments

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Questions on leadership

Interview Preparation Tips

Round: Test
Experience: Basic programming and aptitude
Tips: Programmes like to check the errors or finding output
Duration: 60 minutes
Total Questions: 40

Round: Technical Interview
Experience: Questions related to your field i was electronics so relating that

Round: HR Interview
Experience: HR is very friendly and asks only about your hobbies and life

Skills: basic c and c++
College Name: SATHYABAMA UNIVERSITY

HGS Interview FAQs

What are the top questions asked in HGS Brand Promoter Customers Handle and Customer Service interview?

Some of the top questions asked at the HGS Brand Promoter Customers Handle and Customer Service interview -

  1. Do u hv any idea abt customer serv...read more
  2. Tel me sumthing abt uas...read more
  3. Who reffere...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Capgemini Interview Questions
3.7
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
View all

Fast track your campus placements

View all
Senior Process Consultant
1.9k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Consultant
1.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Associate
854 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Relation Officer
706 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Process Associate
519 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare HGS with

WNS

3.4
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview