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Engaged Employer

HGS

Compare

3.8

based on 7k Reviews

Video summary

Filter reviews by

HGS "Work Environment" Reviews

Updated 25 Mar, 2025

Overall Rating

3.8/5

based on 1.2k reviews

Rating distribution

3k (42.3%)

2.1k (29.9%)

1k (14.3%)

349 (5.0%)

598 (8.5%)

Category Ratings

3.9

Job security

3.8

Company culture

3.7

Work-life balance

3.7

Skill development

3.6

Work satisfaction

3.4

Salary

3.2

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

51% employees reported

Monday to Friday

52% employees reported

Flexible timing

68% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

2.4k reviews

3.8

Rated by Men

4.2k reviews

HGS is rated 3.8 out of 5 stars on AmbitionBox, based on 1.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more

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Top Mentions in HGS Reviews

1.2k reviews found for "work environment"

Return to all reviews

Payroll Operations Associate in Mumbai

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Mar 2025

Likes

I enjoy working at HGS because of its supportive work environment, learning opportunities in payroll operations, career growth prospects, and a positive company culture that values employees.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

While HGS offers great learning opportunities and a supportive work environment, at times, workload management and career progression could be improved. Streamlining processes and enhancing growth opportunities would make it an even better place to work.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Payroll Operations Associate in Mumbai

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Mar 2025

Likes

The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.

Skill development - Good
Job security - Good

Dislikes

Salaries and benefits should be more competitive and aligned with the responsibilities of the role.

Salary - Poor
Promotions - Bad

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

What people are saying about HGS

View All

a team lead

Excel Learning Options

Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.

Got a question about HGS?

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Senior Associate in Mumbai

Full Time

Payroll & Transactions Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Jan 2025

Likes

Job security

Dislikes

Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Get interview-ready with top interview questions

View all 67 questions

Customer Relationship Officer in Durgapur

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Nov 2024

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for internati onal exposure. Friendly management: Some say that the management is friendly....Read More

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on t he workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Senior Process Consultant in Bangalore / Bengaluru

Full Time

Healthcare & Life Sciences - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2025

Likes

Skill development, ethics and compliance

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Considering to my process lot of partiality and less salary

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Auditor in Hyderabad / Secunderabad

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Mar 2025

Likes

Work environment

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

We don't have night shift allowances

Salary - Poor
Promotions - Poor

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Process Consultant in Bangalore / Bengaluru

Full Time

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2025

Likes

Excellent , good environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Employer’s Response

Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!

You are reading trusted reviews. Keep reading to find out more about HGS.

Transportation Specialist in Bangalore / Bengaluru

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Company environment

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Offering very less pakage

Salary - Poor

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Discover interview dos and don'ts from real experiences

Consultant in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2025

Likes

Culture friendly work environment High salaries

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not much promotions

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Feb 2025

Likes

Excellent company n work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not Applicable

Employer’s Response

Process Associate in Hyderabad / Secunderabad

Full Time

Management Consulting Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Company culture, friendly environment.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)

Senior Process Consultant in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Work environment and shift timings

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less perks and salary

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Senior Consultant in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jan 2025

Likes

Work environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hike that’s made many seniors to leave the job if they could have improved on it it would be better.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Operations Specialist in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2025

Likes

Good environment Friendly teammates

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary structure

Work Details

Work policy: After Covid it's work from home.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Relationship Officer in Chennai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2025

Likes

Interview process was short and smooth.HR behaved well with everyone.Work environment was good.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to say..just normal like other companies.

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Call Center Officer in Eluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2024

Likes

Friendly environment ,enjoyed working in this company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Shifts,timings,weekoffs

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Team Lead in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2024

Likes

Super

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Superb environment to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Process Consultant in Bangalore / Bengaluru

Full Time

Healthcare & Life Sciences - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

Work location

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No words to say about the HGS

Employer’s Response

Customer Support Associate in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Nov 2024

Likes

I like work culture and good environment and support in a team.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salaries and benefits apprisals.

Salary - Poor
Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Associate in Mysuru / Mysore

Full Time

Quality Assurance - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Nov 2024

Likes

Work environment, supervisor support

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work life balance , salary

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Jobs at HGS

View all

Hiring For Solution Architect - CRM

Hyderabad / Secunderabad, Bangalore / Bengaluru

15-22 Yrs

Not Disclosed

HGS - Technical Product Manager - Roadmap & Strategy (3-5 yrs)

3-5 Yrs

Not Disclosed

HGS - Backend Developer - Java (7-10 yrs)

7-10 Yrs

Not Disclosed

HGS - Senior Technical Professional (8-10 yrs)

8-10 Yrs

Not Disclosed

HGS - SOC L3 Analyst - Cyber Security (5-7 yrs)

5-7 Yrs

Not Disclosed

HGS - Artificial Intelligence Engineer - LLM/OpenAI (6-8 yrs)

6-8 Yrs

Not Disclosed

Product Owner

Bangalore / Bengaluru

8-12 Yrs

Not Disclosed

Workforce management - Manager

Hyderabad / Secunderabad, Bangalore / Bengaluru

10-15 Yrs

Not Disclosed

Executive/ Acquisition Specialist

Thane

1-6 Yrs

₹ 2-4 LPA

Hiring For Dot Net Developer - Cards and Payments domain

Bangalore / Bengaluru

10-15 Yrs

Not Disclosed

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AmbitionBox has 1.2k HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 52% of employees reported the working days at...Read more

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