HGS Senior Customer Service Representative Reviews

Likes

Salary & benifits

Dislikes

Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Hinduja global solutions is best company

Dislikes

No

Likes

Opportunity to work from home

Dislikes

Very bad shift timings, reduced holiday working benefits, does not give leaves properly

Likes

Super

Dislikes

Superb environment to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is good

Dislikes

Nothing is bad in HGS

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like work culture and good environment and support in a team.

Dislikes

Salaries and benefits apprisals.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Time to time salary good work culture good work environment

Dislikes

In case of mediclaim some long process to disburse

Likes

I learned lot from hgs because it's my first job experienced was good

Dislikes

No

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Okay

Dislikes

The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.

Dislikes

This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Hinduja policy is god for one oTT there no policy for employees

Dislikes

There is HR Vaishali and she is not even want talk or listen employee problems

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!

Dislikes

Appraisal and rotational shifts

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.

Dislikes

I worked very well in HGS pvt Ltd and DBS Bank India Ltd.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more

Dislikes

Increment & time is not fixed that's why some time it is problemetic

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.