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Conneqt Business Solutions

3.6

based on 9.1k Reviews

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Conneqt Business Solutions Senior Customer Service Representative Reviews

Updated 14 Jun, 2023

Category Ratings

2.6

Company Culture

2.6

Work Satisfaction

2.4

Skill Development

2.3

Job Security

2.3

Work-Life Balance

1.9

Promotions

1.7

Salary

What employees say about Conneqt Business Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

40% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

3.6

Rated by Men

3 reviews

Conneqt Business Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfact... Read more

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6 reviews found

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Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

posted on 24 Apr 2023

Employer's Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

Senior Customer Service Representative in Navi Mumbai

Full Time

Voice / Blended Department

1.0

posted on 29 Jun 2022

Work Details

Work timings: Flexible Timings

Employer's Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. We have escalated your concerns to the respective teams and your feedback is currently under review. We would also appreciate hearing more to improve things if there are any specific issues. You can reach out to us at https://conneqtcorp.com/in/ to further this discussion.

What people are saying about Conneqt Business Solutions

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Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

posted on 14 Jun 2023

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.

Senior Customer Service Representative in Ranigunj

Full Time

Voice / Blended Department

1.0

posted on 05 Oct 2022

Work Details

Work days: Rotational Shift (Strict Timings)

Employer's Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.

Senior Customer Service Representative in Hyderabad / Secunderabad

Voice / Blended Department

5.0

posted on 22 Jan 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Conneqt Business Solutions Reviews based on similar designations

Senior Customer Service Representative in Indore

Non Voice Department

5.0

posted on 16 Apr 2022

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

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HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

People also ask about Conneqt Business Solutions's Senior Customer Service Representatives

Is Conneqt Business Solutions a good place to work for Senior Customer Service Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 6 employee reviews, it's clear that most senior customer service representatives have a below average experience working at Conneqt Business Solutions. Company culture holds the highest rating at 2.6, while salary & benefits is rated the lowest amongst all factors at 1.7.

Does Conneqt Business Solutions pay their Senior Customer Service Representatives well?

According to AmbitionBox reviews, Conneqt Business Solutions senior customer service representatives rate their salary and benefits at 1.7 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Conneqt Business Solutions's senior customer service representatives salaries here .

How is the work culture at Conneqt Business Solutions for Senior Customer Service Representatives?

Work culture at Conneqt Business Solutions for senior customer service representatives is rated 2.6 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Conneqt Business Solutions for Senior Customer Service Representatives?

Based on 6 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service representatives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Conneqt Business Solutions.

Conneqt Business Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Conneqt Business Solutions reviews submitted by Conneqt Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Business Solutions is the right company for you. ...